Mortgage Loan Officer

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Join Mr. Cooper Group – the largest mortgage servicer in the country. We are approaching a trillion-dollar mortgage servicing portfolio and over 4 million customers. Our Loan Officers are consistently receiving the most, and highest quality inbound leads in the industry. As a Mortgage Loan Officer you will be responsible for providing exceptional customer service and assisting clients in navigating the mortgage loan process. Responsibilities Provide sales support, strong communication, and world class service to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management. Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations. Maintain production reports for leads and sales contacts, pipeline and other pertinent sales activity reports. Effectively manage and follow-up on leads generated through various Marketing Department efforts. Experience Minimum of 2 years experience as a Mortgage Loan Officer, preferably in a call center or similar fast-paced environment. In-depth knowledge of mortgage loan products, industry regulations, and underwriting guidelines. Must have knowledge of Government and Conventional loan products. NMLS License Exceptional customer service skills with the ability to build rapport quickly. Proven track record of meeting or exceeding sales targets and customer service goals. Proficient computer skills, including experience with mortgage loan origination software. High school diploma or GED Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID: 021563 Job Category: Sales Primary Location City: Lake Forest Primary Location Region: California Primary Location Postal Code: 92630 Primary Location Country: United States of America Additional Posting Location(s): Pay Range: $34,000.00 - $40,000.00 At Mr. Cooper Group, keeping the dream of home ownership alive is made possible by the daily efforts we make. Our mission is to revolutionize the home loan industry with the latest technology and exceptional customer service. Our team members play a crucial role in making the dream of homeownership possible for our customers. We challenge the status quo when needed and celebrate each other on a daily basis, because at Mr. Cooper Group, you make the dream possible. Join us in our mission to be the friendliest, most trusted advocate for those on the path to their dream of home ownership!

Salary : $34,000 - $40,000