Circling Raven Golf Suite Retail Sales Associate

Description

SUMMARY:

The Circling Raven Golf Course Retail Sales Associate will provide assistance to guests during the check in process including scheduling tee times and assisting with retail sales.

RESPONSIBILITIES:

• Meet and greet guests in a dynamic and professional manner.
• Register guests for play using computerized POS system.
• Assist guests in purchasing golf equipment, apparel, and accessories.
• Answer phone calls and provide information about facilities, entertainment options, and rules and regulations or make reservations as appropriate. 
• Communicate needed guest services with outside service staff.
• Receive, arrange, straighten, and maintain displays of golf shop merchandise as needed.
  Monitor activities to ensure adherence to rules and safety procedures to protect environment and maintain order.
• Record details of attendance, sales, receipts, and reservations.
• Maintain cleanliness of the shop and merchandise floor.
• Assist Assistant Pros with their programs in forms of registration, answering questions, and supporting during the days of the events.
• Set up, monitor, and troubleshoot golf simulator systems
• Ensure simulator equipment, software, and related systems are operational and updated.
• Maintain and calibrate simulator sensors, projectors, and computers as necessary.
• Other projects and duties as assigned. 

Qualifications

QUALIFICATIONS

Education/Experience:

• Valid driver’s license preferred.
• High school diploma or equivalent is required.
• Six months previous golf course front counter and retail sales experience preferred.
• Previous supervisory experience preferred.

Skills/Knowledge:

• Must be highly proficient operating POS systems.
• Typing speed of 40 WPM preferred.
• Strong cashiering skills required.
• Must work well in a team environment.
• Must be skilled at managing conflict and influencing outcomes.
• Must be skilled at multi-tasking.
• Excellent verbal communication skills required; strong written communication skills preferred.
• Strong organizational skills preferred.
• Must have basic problem-solving skills.
• Must have a thorough understanding of the theory of progressive discipline.
• Ability to guide and coach a team preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds, work in confined areas, perform repetitious activities, walk, twist, and reach above shoulder height. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position.  The actual duties, responsibilities, and qualifications may vary based on assignment or group

The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants

Salary : $16