Population Health Coordinator

The Population Health Coordinator (PHC) plays a pivotal role in managing Regional Health Partnership initiatives, ensuring compliance with insurer quality programs, and spearheading community health promotion activities. This position collaborates closely with healthcare providers to identify performance improvement opportunities, optimize workflows, and enhance patient engagement. Additionally, the PHC is responsible for overseeing reporting and compliance for CHIRP, TIPPS, RAPPS, MBQIP, and DPP programs.

QUALIFICATIONS

• Graduate of an accredited Vocational School of Nursing or Medical Assistant training program and current licensure as a Licensed Vocational Nurse in the State of Texas or certification as a Medical Assistant preferred
• Must have substantial medical experience
• Proficiency or certification in Cerner EMR is highly desired
• Experience with quality improvement programs such as CHIRP, TIPPS, RAPPS, MEQIP, or DPP is preferred
• Demonstrated expertise in healthcare data reporting and analysis

ROLE & RESPONSIBILITIES

• Lead the reporting process for CHIRP, TIPPS, RAPPS, MBQIP, and DPP programs.
• Track and report on preventative care measures, ensuring alignment with quality improvement standards.
• Assist in preparing regulatory and quality improvement reports for timely submission.
• Performs other duties as assigned.

PREVENTATIVE CARE AND SCREENINGS

• Identify gaps in healthcare screenings and promote necessary preventative measures.
• Collaborate with providers and staff to enhance compliance with preventative care guidelines.
• Develop efficient processes to ensure screenings and follow-up appointments are completed promptly.

DATA MANAGEMENT AND WORKFLOW OPTIMIZATION

• Utilize Cerner EMR to access, analyze, and report on patient data for quality metrics.
• Ensure accurate and thorough data collection for appeals, exclusions, and quality performance monitoring.
• Streamline workflows to boost efficiency for providers and staff.
• Train staff on program compliance, data entry, and patient engagement strategies.

ADDITIONAL DUTIES

• Collaborate with clinic leadership to align goals with community health needs.
• Assist in developing policies and procedures to support quality improvement efforts.
• Perform other duties as required to advance the clinic’s mission and objectives.

REQUIREMENTS

• Support CMH’s mission, vision, core values and customer service philosophy
• Adhere to the CMH Compliance Program
• Assures/maintains compliance with all accreditation, statutory and regulatory standards at the local, state, and federal levels
• Comply with all organizational policies.
• Maintain current clinical certification(s) and competencies as required
• Demonstrate outstanding customer service/advocacy, professionalism, and integrity.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to establish and maintain effective working relationships with coworkers and diverse patient populations.
• Outstanding organizational and time management abilities.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and healthcare-specific software tools.
• Excellent interpersonal skills to collaborate effectively with patients, staff, and community partners.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

• Stressful environment
• Exposure to odors, blood, body fluids, and excrements, adverse environmental conditions, and hazardous materials
• Pushing and pulling heavy objects
• Full range of body motion including handling and lifting patients
• Position requires light lifting up to 5 lbs.
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
• Exposure to temperature and humidity changes