What are the responsibilities and job description for the Insurance Claims Specialist position at Collabera?
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Insurance Claims Specialist
Contract : Houston, Texas, US
Salary Range : 22.00 - 23.00 | Per Hour
Job Code : 355417
End Date : 2025-03-20
Days Left : 27 days, 2 hours left
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Pay rate range : $22 / hr to$23 / hr
Responsibilities : Provide unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions
Assist with problem resolution as needed
Respond to phone inquiries in a prompt, courteous, and concise manner
Document all encounters in clear and concise online logs
Transfer callers to other Call Center units as needed
Meet individual performance standards
Perform other duties as assigned by management
Attain and maintain strictly required attendance and performance metrics Education
Qualification : High school diploma or equivalent Required Skills : Excellent communication skills
Strong customer service orientation
Ability to work in a fast-paced call center environment
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