Bell Attendant - Williamsburg Inn

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Giffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

Job Description:

With exceptional customer service, the Bell Attendant will greet guests as they enter our hotels and escort them to their hotel rooms.

The Bell Attendant will transport guest baggage to hotel rooms; lifting, carrying, and the using baggage cart, as necessary.

With exceptional customer service, the Bell Attendant will answer guest questions about our hotels and Colonial Williamsburg and describe to each guest the hotel services available to guests, the use of television, the room temperature controls, and the hotel evacuation routes.

As needed, the Bell Attendant will drive hotel guests to Colonial Williamsburg restaurants and other Colonial Williamsburg locations, and back to the hotel.

Job Requirements:

Final candidates are to present in person a valid driver's license and an original Motor Vehicle Record transcript (MVR). The MVR is to be no older than 30 days, issued by the same state as the driver’s license, and must cover the past seven years. New residents must obtain a Virginia driver’s license within 30 days.

Ability to display the highest standards of hospitality and courtesy while working with guests, employees, managers and supervisors under busy and stressful situations

Ability to: (1) learn required information about the Williamsburg Inn and Colonial Williamsburg; (2) deal with unexpected problems with tact and courtesy; (3) work nights, weekends and holidays

In accordance with Colonial Williamsburg insurance requirements, applicants must be 21 years of age.

Physical requirements include, but are not limited to: (1) transporting and handling up to 60 pounds; (2) using a bicycle as necessary; (3) climbing stairs

Our Team:

Universal acceptance for everyone, everywhere is at the heart of the Colonial Williamsburg Foundation. We promote diversity & inclusion of thought, culture, and background, which connects our entire team. As such, Colonial Williamsburg is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.