ROOM ATTENDANT - Williamsburg Inn

JOB DESCRIPTION:

• Clean and prepare guest rooms according to the quality FORBES standards;

• Change bedding and make beds as directed;

• Clean floors and walls by sweeping, mopping, scrubbing, vacuuming;

• Vacuum rooms and hallways; keep public area around cart clean;

• Clean and polish furniture and fixtures;

• Clean windows, glass partitions, and mirrors using appropriate cleaners;

• Move and rearrange some furniture, as needed; turn mattresses;

• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items;

• Gather and empty trash;

• Deliver any items requested by guests to rooms; make sure guests have all amenities;

• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed;

• Follow safety and security procedures;

• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft or found articles;

• Perform other duties, as required.

JOB REQUIREMENTS:

• Ability to: (1) deal with the public and co-workers with tact and courtesy; (2) use a vacuum cleaner; (3) comprehend oral and written instructions

• Willingness and ability to adhere to applicable grooming and appearance standards

• Six months to one year hotel housekeeping related experience;

• Must be proficient in English

• Must be available to work all shifts including days, nights, weekends and holidays

Physical requirements include, but are not limited to:(1) performing heavy cleaning; high and low dusting; (2) transporting objects weighing up to 60 pounds; (3) a great amount of walking in all types of weather and; (4) lifting, standing and bending up to 8 hours daily.

STANDARDS: Maintain a positive, enthusiastic outlook; smile and greet guests, employees, managers, and supervisors; show respect for and cooperate at all times with those for whom and with whom you work; report to work as scheduled and on time; meet appearance standards; perform assigned tasks accurately and on time.

The Williamsburg Inn: The Inn was built in 1937 by John D. Rockefeller, Jr., who envisioned an exquisite lodging and dining experience for visitors to his extensive restoration of Virginia's colonial capital. A member of Preferred Hotels and Resorts Worldwide and a National Trust for Historic Preservation Historic Hotel of America, the Four Star, Five Diamond Williamsburg Inn is listed on the National Register of Historic Places. The Inn has been listed among Travel and Leisure Magazine's Top 100 Hotels in the World and Conde Nast Traveler Magazine's Top 100 Hotels in the world.