Fiber Optics Program Trainer

The Network Transport Services Portfolio team supports the safety, reliability, and performance of Colorado Springs Utilities’ fiber, microwave, and telecommunications infrastructure.  We seek a Fiber Optics Program Trainer to administer, organize, and conduct training for Network Transport Services staff that meets system design standards, regulations, and code. 

Key responsibilities of this position include:

• Administering, organizing, and conducting department-specific training for fiber technicians and apprentices
• Facilitating, and updating training courses for the department which may include safety, environmental, and/or technical training content
• Obtaining and maintaining subject-matter proficiency in all assigned courses
• Evaluating the students' abilities to perform new skills or to demonstrate an understanding of new knowledge
• Monitoring training records to ensure employees have met all training requirements for the department
• Creating and updating training materials and programs to align with required standards, regulations, safety, specifications, codes, and appropriate construction practices
• Designing and developing curricula for in-house training and apprenticeship programs
• Developing and delivering communication for training and development policies and programs for the department
• Training new fiber apprentices on safe and efficient pole climbing techniques, safety procedures and gear, climbing techniques, rescue procedures, and identifying defects and hazards
• Updating and continuously improving our training program to ensure we are using best-in-class practices to meet our customers' expectations

Who You Are

• Colorado Driver's License
• Completion of a certified pole climbing school or equivalent
• Five or more years of fiber optic network installation and maintenance experience, or completion of a Colorado Springs Utilities Fiber Apprenticeship Program plus two years of journey-level experience
• High School Diploma or equivalent, Associate degree in Construction Management, Engineering, or a closely related field is preferred
• Demonstrated aptitude to learn industry-specific software, regulatory requirements, and safety programs to effectively train employees
• Strong verbal & written communication skills and experience adapting training content and delivery style to various levels
• Knowledge of approved practices, procedures, tools, codes, and materials used in fiber optic cable splicing
• Experience with outside plant cable infrastructure such as handholes and vaults
• Ability to understand and develop metrics to validate training performance 
• Demonstrated individual commitment to and personal responsibility for workplace safety

Currently possess or have the ability to acquire one of the following or equivalent within six months of hire:

• • BICSI - Installer 2 and Optical Fiber Certifications
  • Fiber Optic Association – CFOT, CFOS/O, CFOS/T, and CFOS/S Certifications
  • ETA International – FOI and FOT-OSP Certifications

Our Commitment to Our Employees…  
Our people are the heart and soul of Colorado Springs Utilities.  They keep the lights on, gas flowing, water coming in, and wastewater leaving.  We do not just say people are important – we prove it!  That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge
  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
  • Personal Leave –3 days per year of personal leave
  • Paid Holidays –12 paid holidays per year
  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
  • Vacation Buy – Purchase up to 40 hours of additional vacation time
• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire 
• Medical – Select from three comprehensive medical plans, starting at $0 per month.  Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
• Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program

Salary : $5,250