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Reports To: Operations Planning Manager or Designee
Location: Jonesboro, AR
Job Summary
Colson Group is currently seeking to hire a Operations Analyst that will be responsible for analyzing operational performance and identifying opportunities to improve efficiency, productivity, and accuracy across the organization. This role monitors and evaluates daily performance data, prepares reports on key performance indicators (KPIs) including on-time delivery, labor efficiency, productivity, and inventory accuracy, and provides actionable insights to support operational decision-making. The Operations Analyst partners with cross-functional teams to develop, implement, and track data-driven improvement initiatives that align with organizational goals and business strategies.
Essential Job Functions
- Analyze operational data to identify trends, variances, risks, and improvement opportunities across key business processes.
- Monitor, track, and report daily, weekly, and monthly KPIs, including on-time delivery, labor efficiency, productivity, inventory accuracy, and cost performance.
- Develop and maintain dashboards, reports, and performance metrics to support leadership visibility and decision-making.
- Support the creation and sustainment of inventory control processes and procedures by analyzing operating practices, record-keeping systems, forms of control and supporting continuous improvement.
- Investigate root causes of operational issues and recommend data-driven corrective and preventive actions.
- Collaborate with operations, supply chain, inventory, finance, and other cross-functional teams to support continuous improvement initiatives.
- Support process improvement efforts by measuring performance before and after implementation and validating results.
- Assist in forecasting, capacity planning, and labor optimization by analyzing historical trends and performance drivers.
- Document processes, assumptions, and methodologies used in analyses and reporting.
- Provide analysis and operational support as needed to support business priorities.
- Cross-train in scheduling. Backup as needed.
Experience
- 3-5 years of experience in operations analysis, supply chain, logistics, inventory management, or a related analytical role.
- Strong analytical and problem-solving skills with the ability to interpret large data sets and translate findings into actionable recommendations.
- Proficiency in Microsoft Excel (advanced formulas, pivot tables, data analysis); experience with reporting or BI tools preferred.
- Familiarity with key operational KPIs such as on-time delivery, labor efficiency, productivity, inventory accuracy, and cost performance.
- Experience working cross-functionally with operations, supply chain, finance, and other business teams.
- Strong attention to detail with a commitment to data accuracy and integrity.
- Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
- Excellent written and verbal communication skills, including the ability to present data-driven insights to leadership.
Skills
- Understanding of ERP system and Microsoft Office products; strong computer skills.
- Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
- Strong organizational and communication skills.
- Able to use logic and reasoning to identify solutions to problems.
- Demonstrates personal time management.
- Flexibility for handling a wide range of activities.
Note*
Every effort has been made to identify the essential functions of this position. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
This position is a safety-sensitive position. The position requires operating or working around heavy equipment, which if performed while under the influence of drugs (including marijuana) or alcohol could result in errors in judgment, inattentiveness or diminished coordination, dexterity or composure that could in turn result in mistakes that would endanger the health and safety of you and others.
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