What are the responsibilities and job description for the Front Desk Agent position at Comfort Inn & Suites Mandan-Bismarck?
Are you a people person with a passion for hospitality? Do you thrive in a dynamic environment where every day brings new opportunities to make a difference? If so, we want you to join our team at Comfort Inn & Suites in Mandan!
Position: Front Desk Associate
About the Role: We are seeking enthusiastic and dedicated individuals to become the friendly faces of our hotel. As a Front Desk Associate, you will be the first point of contact for our guests, ensuring they have a memorable and comfortable stay.
Shift Hours:
- Part Time AM Shifts that include Weekends: 7 AM - 3 PM
- Part or Full time PM Shifts: 3 PM - 11 PM
- 2 Night Audit Shifts: 11 PM - 7 AM
Whether you prefer morning, afternoon, or overnight shifts, we have options to suit your schedule!
Key Responsibilities:
- Greet and welcome guests with a warm and friendly attitude
- Handle check-ins, check-outs, and reservations efficiently
- Address guest inquiries and resolve any issues promptly and professionally
- Maintain accurate records of guest information and payments
- Perform night audit duties, including balancing daily transactions and preparing reports
- Assist with other front desk duties as needed to ensure a seamless guest experience
What We're Looking For:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and manage time effectively
- Attention to detail and problem-solving skills
- Flexibility to work various shifts, including weekends and holidays
- Previous hotel or customer service experience is a plus, but not required
Why Join Us?
- Competitive pay
- Opportunities for career growth and advancement
- Friendly and supportive team environment
- Employee discounts at Choice Hotels properties
If you are ready to be part of a team that values your contribution and supports your professional growth, apply today! At Comfort Inn & Suites Mandan, we are committed to providing exceptional service and creating a welcoming atmosphere for our guests and employees alike.
Must be willing to undergo a background check as part of a job offer.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
Application Question(s):
- What days of the week (Sunday- Saturday) are you able to work?
- What prior experience do you have that will aid you in this position?
- Are you comfortable using a computer easily?
Language:
- English (Required)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Mandan, ND 58554: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15