Life insurance agent

PURPOSE :

Our Sales Agent provides service to clients' changing insurance needs by selling and servicing various policy types such as auto insurance, homeowner’s insurance, commercial insurance, life insurance, health, and disability insurance.

They explain policies, guide customers in the selection process, and maintain each client’s insurance records. Sales Agents identify client insurance needs, make recommendations, and bring clients to closure with establishment of identified insurance products for new and existing client relationships.

This position is a sales role with sales goals that are outlined in a separate pay plan.

DUTIES AND RESPONSIBILITIES :

• Production of new insurance agency business
• Assisting with ongoing service to clients
• Responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products.
• Prospecting, generating new business, retaining book-of-business cross-selling, and customer service. (40 outbound calls a day, 20 outbound texts a day, 20 outbound emails a day)
• Helps the long-term success of the agency by following the agency’s guidelines and operational processes.
• Determines clients' particular needs by quoting and explaining coverage options that meet their immediate and long-term goals.
• Obtains underwriting approval by completing application for coverage.
• Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Provides continuing service to customers by thoroughly completing service request, customer policy reviews, and courtesy follow-up calls
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;

participating in professional organizations.

• Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Ability to project energy and motivate others
• Professional image and rapport building skills
• Posses good time management and organizational skills
• Aggressive pursuit of business and personal advancement
• Motivated towards continued professional and personal development

JOB QUALIFICATIONS :

• 2-15 Insurance License is required.
• Ability to answer a high volume of calls and / or emails daily.
• Ability to collaborate with and share workload with the sales team.
• Technical and critical problem-solving skills.
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
• Ability to project energy and motivate others.
• Aggressive pursuit of business and personal advancement.
• This position requires a person who must be able to work under stress and deal with the public effectively in a professional manner.
• 2 3 years of relevant experience in an office environment.
• Able to type minimum 35 words per minute (minimum).
• Results driven, persistent - able to self-direct and work independently showing initiative, while seeking guidance when appropriate.
• Ability to work with a team.
• Time management expertise to ensure tasks are completed in a timely manner throughout the day.
• Organizational skills to keep an accurate record of documentation.
• Demonstrated ability to read, write, and speak English and Spanish fluently.
• Proficient technology usage skills.
• Honest and ethical team player.
• Sense of urgency with the ability to multitask under pressure.
• Excellent communication skills, both written and verbal.
• Computer knowledge such as PowerPoint, databases and spreadsheets is required.
• Strong attendance history of punctuality.
• High School diploma or General Education Degree (GED) required.
• Ability to pay close attention to detail and be flexible in a fast-paced and growing organization.

Last updated : 2024-09-05