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Information Technology Generalist Administrator 2

Commonwealth of Pennsylvania
Dauphin, PA Full Time
POSTED ON 1/3/2025 CLOSED ON 1/17/2025

What are the responsibilities and job description for the Information Technology Generalist Administrator 2 position at Commonwealth of Pennsylvania?

Are you an experienced information technology (IT) professional who excels in multi-tasking, prioritization, and leadership? The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for an IT Generalist Administrator 2 in the Bureau of Enterprise Application Solutions, Business Process Division. In this role, you will serve as the manager for the area of items, pricing, promotions, special orders (SO) and Licensee Online Ordering system (LOOP). Apply with us today!

An individual in this role serves as the IT process owner and manager, ensuring the application of Information Technology Service Management (ITSM) principles to the tasks executed by the team and the various enterprise areas represented by the business processes. Duties include but are not limited to:
  • Designing, documenting, and maintaining business processes, system configuration, interfaces specifications, report specifications, and customizations.
  • Coordination with Business Owners, stakeholders and other process areas impacted by changes in business processes that the manager is responsible.
  • Analysis of quarterly and semiannual Oracle patches to determine if there is new functionality that the enterprise should take advantage of for the business areas represented by the manager
  •  Analysis of quarterly and semiannual Oracle patches to determine impacts to current business processes.
  • Designing and orchestrating testing plans, testing, defect tracking and analysis and raising Oracle Service Requests (SR’s) as needed for projects and quarterly and semiannual patches
  • Ensures business processes compliance with agency mission, goals and policies as well as commonwealth policies.

Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
  • Telework: You will have the opportunity to work from home (telework) part-time up to four days a week, with one day per week in the Northwest Office Building in Harrisburg. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as an Information Technology Generalist Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1; or
  • Four years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; or
  • Six years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
  • Two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
  • An equivalent combination of experience and training.
     

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

 

Legal Requirements: 

  • You must pass a background investigation.  An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. 

 

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
  • Your application must be submitted by the posting closing dateLate applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 

 

Veterans: 

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

 

Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).

 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    1. your score may be lower than deserved.
    2. you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Salary : $86,299 - $131,208

Information Technology Generalist Administrator 2
Commonwealth of PA -
Dauphin, PA
Information Technology Generalist Administrator 1
Commonwealth of PA -
Dauphin, PA
Information Technology Generalist 1
Commonwealth of Pennsylvania -
Dauphin, PA

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