What are the responsibilities and job description for the Patient Support Technician position at Community Care Physicians?
Our Pulmonary office in Niskayuna is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care. This is a full time position, Monday-Friday. The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.
Other responsibilities include:
- Greet patients in friendly and professional manner and complete check-in/check-out process.
- Process incoming telephone calls/messages based on office policy and procedure.
- Schedule appointments for patients, following office protocols for access to care.
- Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
- Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
- Prepare charts for future appointments by following office policy and procedure.
- Maintain timely patient flow.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
Kindly note, CCP has implemented a mandatory COVID vaccine policy. To be considered for employment, you must be fully vaccinated or intend to be fully vaccinated by 12/17/21. If you have a medical or religious exemption, please indicate as such on your application.
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.