What are the responsibilities and job description for the GROUP CARE COORDINATION SPECIALIST position at Community of Hope?
*Effective September 19, 2021, all COH employees, interns, subcontractors, and volunteers are required to be fully vaccinated against Covid-19. This includes all staff, whether they are working remotely, hybrid, or in person. This requirement applies to all new hires starting on or after August 24, 2021. To be in compliance, new hires should receive their first shot of either Pfizer or Moderna or one shot of Johnson & Johnson by their start date. COH is an equal opportunity employer. Applicants who are unable to be vaccinated for religious or medical reasons should contact Christa Hall (chall@cohdc.org) as soon as possible to engage in the interactive process and explore what, if any, reasonable accommodations COH is able to offer.*
The Group Care Coordination Specialist is accountable directly to the Perinatal Services Program Manager. This position is responsible for working with providers directly, to educate patients via participation in group healthcare visits education using the Centering Pregnancy model. This model consists of 90-120 minute group healthcare visits that include prenatal care check-ups, weight and blood pressure monitoring as well as facilitation of psycho-educational material related to pregnancy, childbirth and family for 9 bi-weekly sessions during pregnancy. Additionally, this position will require data collection and reporting out of Centering Pregnancy outcomes, coordination of all group related tasks while working in conjunction with the providers and Perinatal Care Coordinators in recruiting and organizing group attendance/participation. This is a full-time position.
Highlighted Duties and Responsibilities:
- Provides group prenatal/childbirth education to patients participating in group prenatal healthcare
- Engages and works with prenatal mothers in group care setting;
- Maintains structure of prenatal groups by planning and executing the daily task required to coordinate a group;
- Co-facilitate with providers multiple prenatal groups on a weekly basis using the Centering Pregnancy model which incorporates three major components: assessment, education, and support;
- Connect with prenatal patients at 20-24 weeks of pregnancy to transition pregnant mothers from individual medical care into group medical care;
- Contacting group prenatal patients regarding missed group appointments to ensure that follow up is completed;
- Administers surveys to prenatal groups in an effort to understand the effectiveness of the Centering Pregnancy model and inputting that submitting that data to your supervisor for inputting purposes;
- Communicate with providers on the upcoming prenatal group sessions as well as email notices about changes to groups that may be taking place;
- Assists with orienting new prenatal mothers into the medical practice at CHRC as assigned by supervisor or providers;
- Work closely with the Care Coordinator for Prenatal Services and other Patient Services team members to provide adequate care to the prenatal patients;
- Documents all patient encounters, including face to face, telephone, and electronic communications, in the medical record in a timely fashion;
- Uses the patient alert system to prevent ‘missed opportunities’ for care;
- Manage prenatal group schedules with providers input;
- Collect and submit group related documents for submission into reporting system;
- Evaluate outcomes from surveys collected from prenatal groups.
Minimum Qualifications:
- High School Diploma/GED required, Bachelor’s degree in human services, public/community health, health education or social work, preferred;
- Experience providing health education in a group or individual setting;
- At least 2 years of experience in the health related field;
- Experience coordinating programs or initiatives and/or facilitating groups;
- Ability to express enthusiasm about breastfeeding and a desire to help mothers enjoy a positive experience;
- Knowledge of the Centering Pregnancy model (preferred) or experience working with a pregnancy model;
- Reliable transportation as traveling between two sites is required;
- Willingness to work evenings and weekends as needed;
- Commitment and ability to work with underserved populations.
We offer great benefits including:
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield;
- Life insurance, short-term disability and long-term disability insurance;
- 403(b) Retirement Plan;
- Flexible Spending Accounts for medical and dependent care reimbursable expenses;
- Transportation pre-tax payroll deduction for metro;
- Generous paid vacation leave, sick leave and holidays;
- Eligible for up to 5% raises on an annual basis based on performance evaluation
- Tuition Reimbursement for graduate studies;
- Opportunities to volunteer at our programs or COH events
- And much more!
About Us:
Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For nearly 40 years, we have provided healthcare, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. As a Federally Qualified Health Center, we provide medical, dental, behavioral health, and care coordination services for the whole family at three locations in DC. Community of Hope also has a strong emphasis on maternal and child health, with a midwifery practice and the only free-standing birth center in DC. Community of Hope is also providing community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family homelessness to make Washington, DC more equitable.
At Community of Hope, we care for families by providing direct services with a focus on prevention, healing, and wellness. We improve lives by building on families’ strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work. In 2020, and in 2014, 2016, 2017, 2018, we were selected as one of The Washington Post 150 Top Workplaces based on feedback from our staff. Community of Hope is committed to diversity, equity, and inclusion (DEI) through our mission, strategic plan, and at the staff level with several ways for staff to get involved with DEI initiatives.
Check out our website for more information here.
Check out our website for more information here.
