Teller

Join the CTCU Team!

Are you looking for an amazing sales and customer service job with daytime hours, paid holidays and terrific benefits? Some of our fabulous benefits include paid time off, flexible schedule, health insurance, dental insurance, vision insurance, retirement plan and tuition reimbursement.

And, to top it off, CTCU is a great place to work!

Community Trust Credit Union (CTCU) is looking for a Universal Teller with banking experience, customer service and sales background to work full-time at our Grayslake branch.

We are looking for individuals, just like you to be available Monday through Friday from 7 : 30am to 5 : 45pm and 8 : 30am to 1 : 30pm on Saturdays.

Our full-time employees usually work about 38 to 40 hours per week. To help us provide the incredible service our members expect, we require our employees to be available to work at any of our locations, including Gurnee, Grayslake or Lake Villa.

Universal Teller Qualifications and Experience :

The Universal Teller is responsible for assisting members with their financial transactions, including receiving cash and other negotiable instruments, while providing service that meets credit union expectations.

Responsible for sales and servicing of all credit union products and services, while focusing on building relationships and building member loyalty and wallet share.

Basic Expectations for Universal Teller :

Receive, process, and post member financial transactions, including deposits, withdrawals, transfers and loan payments;

sell money orders and other merchandise to members while ensuring service levels meet credit union standards. Balance cash drawer, negotiables and daily transactions.

May assume additional teller functions such as drawer audits, member account maintenance, and vault duties.

Welcome members at the credit union and answer member phone calls; speak with members in an informative, knowledgeable, and helpful manner about CTCU products and services.

Establish new memberships, complete member service paperwork, and initiate loan applications.

• Meet or exceed established referral and sales goals. Responsible for discovering problems, needs, and opportunities by listening for clues in conversations, asking open ended questions, completing fact-finding follow ups, researching member accounts, and assisting with product promotions.
• Assume additional responsibilities as necessary for the continued growth and advancement of the credit union and individual, and any other duties as assigned by management.

Some of the things we look for in a Universal Teller are :

• Extroverted and outgoing personality. Must to able and willing to approach people with ease.
• Spectacular customer service skills, including the ability to communicate promotions effectively.
• Previous experience working in a financial institution.
• Tech savvy.
• Ability to navigate / operate a PC in a Windows based system with ease.

Job Posted by ApplicantPro

Last updated : 2024-09-07