Manager Internal Evaluations Program (IEP)

Manager Internal Evaluations Program (IEP) Req #532 Westlake, OH 44145, USA Job Description Posted Monday, January 19, 2026 at 1:00 PM Who Are We? Whether you’re building your time in the sky or your career on the ground, we hope to be your next destination. CommuteAir is striving to be the regional airline that our passengers and employees are looking for. Our role in your career as a regional airline is an important one that we take seriously. Community, mentorship, training, and growth are all part of our DNA – we want to make your vision of a successful career in the aviation industry a reality. Where Are We Going? We are a dedicated United Airlines partner operating over 1,600 weekly flights, connecting people and their communities to the world via United’s Global Network. With corporate headquarters in Cleveland, Ohio, we operate a large fleet of Embraer 145 XR aircraft from two Crew hubs in Houston and Washington Dulles, along with maintenance bases in Houston, Washington Dulles, Albany, NY, and Knoxville, TN. We’ve grown significantly over the past 35 years and know that you will too. Together We Soar Your success is our success. Community is everything to us at CommuteAir. Our diverse team is here to provide you with the tools you need to succeed. By adopting a data-driven approach, we’re innovating the traditional path to mainline by raising the bar and setting the standard for employee training and development. We offer our team comprehensive benefits, competitive pay, internal advancement programs, and personal access to flight benefits on the Star Alliance network for yourself and your family. Commitment to Inclusion CommuteAir is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment. We encourage applications from individuals of all backgrounds and experiences. Artificial Intelligence in Hiring Notice CommuteAir uses artificial intelligence and automated tools to support parts of our application review and recruiting process, including identifying relevant qualifications and managing candidate communications. These tools assist our recruiting team, but all screening, evaluation, and hiring decisions are made by humans. No AI system independently determines candidate eligibility or makes hiring decisions. All employment decisions are made by human recruiters and hiring managers. Applicants who need a reasonable accommodation during any part of the hiring process may contact our recruiting team for assistance. What the position is: The Internal Evaluation Program Manager maintains the internal audit and evaluation schedule to oversee all Company departments. The IEP Manager ensures that adequate self-audits and quality audits are performed, that root causes of issues are determined, that appropriate corrective actions are implemented, that follow-up occurs to ensure effectiveness, and that the Company follows industry best practices and remains in compliance with FAA, IOSA and DOD requirements. Essential Functions: The Internal Evaluation Program Manager is responsible for the quality and day-to-day management of the Internal Evaluation Program, a formal program for evaluating the effectiveness of Company programs, policies, and procedures. Duties and responsibilities include: Preparing an annual risk-based comprehensive evaluation plan Coordinating and scheduling IEP audits, special audits, and evaluations Evaluating quality assurance and self-auditing programs for all company departments Selecting and training individuals to serve as internal auditors Determining qualification and training requirements for internal auditors Assessing the Company's compliance with regulations and conformance to Company policies through audits and evaluations Focusing on a resolution of identified deficiencies through root cause analysis and effective corrective actions Monitoring trends in findings to identify systemic issues Ensuring the Company's readiness for external audits and evaluations Management of external audits (SAS, DOD, and IOSA) Assisting departments in determining appropriate corrective actions for external audit findings Maintaining the IEP database and trending programs Reporting audit and evaluation results to senior management Responsibility for the overall performance of the Internal Evaluation Program Perform other duties as assigned by the Director of Safety General requirements & qualifications: Aviation or industrial auditing experience and/or education required Knowledge and understanding of FAA rules and regulatory framework and processes preferred Knowledge and understanding of IATA and DOD requirements preferred Intermediate skills in MS Word, Excel and PowerPoint Advanced ability to collect and analyze data and to report the results of statistical analysis Good organizational and project management skills High level of attention to detail Job Details Job Family Safety Pay Type Salary Employment Indicator Manager (People) Education Level Bachelor’s Degree Travel Required Yes