What are the responsibilities and job description for the Senior Program Manager - SAP position at ComTec Information Systems (IT)?
Title: Senior Program Manager
Location: Newark, NJ (Hybrid. 3 days/week in office)
We are looking for a Senior Program Manager with extensive experience in SAP to lead strategic initiatives by delivering end-to-end Portfolio, Program, Project Management and multi-vendor management. The candidate will guide project teams, oversee budgets and resources, and ensure successful delivery.
Key Responsibilities
- Responsible for both Program Management and Project Management.
- Manage end-to-end delivery including scope, planning, scheduling, resource coordination, risks, and issues.
- Lead stakeholder communication, engagement, and alignment across business and technical teams.
- Guide and support project managers on PMO processes, governance, and best practices.
- Follow hybrid (Waterfall & Agile) project management practices.
- Perform Scrum Master responsibilities for assigned teams.
- Oversee technical delivery, including budget tracking, contract management, and vendor coordination.
- Collaborate with Global PMO to ensure release/phase/sprint objectives, metrics, and milestones are met.
- Provide program-level reporting, status updates, dashboards, and risk/issue analysis to leadership.
- Develop and maintain implementation roadmaps, highlighting timelines, risks, resources, and progress indicators.
- Maintain up-to-date RAID logs, change logs, action items, and deliverable tracking.
Required Skills
- 12 years of experience in Project/Program Management, preferably in transformation or technical delivery programs.
- Must have 10 years of experience in SAP Program Management. Manage SAP Success Factors Program.
- Must have hybrid (Waterfall & Agile) project management and Scrum Master experience.
- Strong knowledge of PMO frameworks, governance models, and SDLC/Agile methodologies.
- Hands-on in facilitating PMO risk and review meetings, ensuring all meeting outputs, action plans, and follow-ups are thoroughly documented and executed.
- Strong expertise in Budget Management, including cost tracking, forecasting, and variance analysis.
- Proven expertise in Multi vendor management, and resource planning.
- Ability to manage complex multi-phase releases, sprints, and global delivery coordination.
- Strong analytical, problem-solving, and risk management capabilities.
- Strong stakeholder engagement and relationship-building skills, capable of influencing across teams and leadership levels.
- Proficiency in project management tools (Jira, MS Project, Confluence, or equivalent).
- PMP/Agile certification preferred.
- Ability to thrive in dynamic, multi-region, cross-functional environments.
- Strong facilitation skills, including running stand-ups, reviews, retrospectives, risk meetings, and leadership updates.
- Proactive leadership and team motivation skills, fostering accountability and continuous improvement within the team.
- Excellent communication, stakeholder management, and leadership skills.