What are the responsibilities and job description for the Dental Front Desk Receptionist position at Concord Dental Associates?
Our practice is seeking Dental Treatment Specialist to support our team to ensure an exceptional patient experience. This includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Responsibilities:
- Strive to provide a superior patient experience
- Support patients within presenting treatment plans
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Scheduling to patient clinical needs
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments.
- Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
- Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella
Qualifications:
- One year of experience
- Versed in dental terminology and procedures
- Orthotrac experience
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Understands and complies with HIPAA and HITECH Act of 2009
The Front Desk Support Specialist Receives:
- Practice hours that support work-life balance
- Comprehensive support team
- Full-time Employees are eligible for benefits including Medical, Dental, Flexible Spending Account, & 401(K) Plan
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental office: 1 year (Preferred)
Work Location: One location
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