What are the responsibilities and job description for the Client Services Mailroom Manager position at Confidential?
This full-time position is ideal for someone with 5 years of relevant and supervisory experience looking for a stable place to work, learn, and develop. We are a cross functional team looking for someone eager to make a lasting contribution!
We offer a robust benefits package including offering of: paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts, and a 401K with company match.
Schedule: Typically Monday - Friday, 8AM-5PM (some flexibility outside of these hours required)
What you will be doing:
- Oversee amazing customer service to our onsite operation by scanning/delivering/tracking/reporting in and outgoing business packages and mail (via UPS, USPS, Fedex, etc).
- Manage the onsite personnel in retrieving their packages and providing records management in person, by email, by phone, or similar methods.
- Supervise copy and print orders via client.
- Serve as the primary point of contact with the client and run any internal reporting and systematic needs for operational flow.
- Perform performance manage for onsite personnel with includes (but not limited to): timekeeping, performance evaluations, training, development, etc.
What we need from you:
- 5 year experience in shipping & receiving, mailroom, copy/print, legal, insurance, or office services.
- High School Diploma or equivalent with a bachelor's degree preferred.
- Six Sigma preferred
- Previous supervisor experience, preferably of at least 10 personnel.
- Previous team development and performance management experience required.
- A positive and professional attitude with a willingness to go above and beyond for our customers.
- Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
- To be able to work both independently and in a team setting successfully.
- The capability to use/learn technology such as: handheld scanners, email, professional messaging.
- An ability to be bright, articulate, and neat in appearance.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
If you are selected to continue in our interview or offer process you will be informed of more information in regards to our company.
Job Type: Full-time
Pay: $74,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $74,000 - $80,000
