What are the responsibilities and job description for the Assistant Manager of Notice & Lien Services position at ConsultNet Technology Services and Solutions?
Assistant Manager of Notice & Lien Services
Hybrid - Cleveland, OH 44124
Job Summary
The Assistant Manager supports the Department Manager in overseeing the daily operations of the Notice/Lien Services Group. This role ensures that team members are aligned with departmental goals, quality standards are upheld, and operational workflows run efficiently. The Assistant Manager plays a key role in team supervision, training, and cross-functional collaboration to ensure timely and accurate delivery of services.
Essential Responsibilities
- Assist in managing the day-to-day operations of the Notice/Lien Services Group to ensure compliance with internal standards and external regulations.
- Provide direct support to team members by resolving escalations, answering process-related questions, and ensuring timely task completion.
- Monitor individual and team workloads, reallocating resources as needed to maintain productivity and service levels.
- Collaborate with the Department Manager to implement process improvements and support departmental initiatives.
- Participate in the recruitment, onboarding, and training of new team members in partnership with Human Resources.
- Deliver ongoing coaching and development to staff, fostering a culture of continuous improvement and accountability.
- Support cross-departmental collaboration with Sales, Client Success, and Quality teams to ensure client expectations are met.
- Track and report on team performance metrics, identifying trends and areas for improvement.
- Conduct regular check-ins and assist with performance evaluations and training sessions.
- Represent the department in internal meetings and contribute to cross-functional projects as needed.
- Other duties as required
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at www.consultnet.com .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
