Retail Assistant Store Manager - Pompano , FL

At Consumer Cellular we are redefining Retail!

Consumer Cellular is focused on going above and beyond to ensure that guests in our stores have everything they need and nothing they don’t! This commitment is anchored in our desire to truly have a relationship with our guests. You know what, it is more like a friendship – can we call you our friend?

We are in the business of transforming the retail experience by doing things differently. Our team members work to delight our guests daily; they are encouraged to build relationships with guests, and our team members love coming to work every day. If you don't believe us, stop by one of our stores and you will be greeted with smiles, an environment that feels more like a living room, and guests who are laughing, learning, and enjoying an unparalleled shopping experience.

Job Summary

The Retail Assistant Store Manager role requires meeting and exceeding expectations with overall store responsibility for store effectiveness and customer satisfaction. In order to do their jobs effectively, the Retail Assistant Store Manager must have excellent customer service skills, train and manage talent, and the ability to lead and develop others. This role requires strong performance management and coaching skills to allow for the ongoing development of their team members. This position will be responsible for managing both full and part-time Mobile Advisors.

The wage for this position is between $20.50-$21.50/hour plus uncapped commission.

This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.

Essential Functions

• Manages all aspects of in-store execution within assigned store, including but not limited to: staffing of retail locations, retail shift scheduling and hours completion, active customer engagement, sales, merchandising, and inventory management.
• Establishes and maintains critical relationships with senior store and field leadership.
• Ensures and promotes strong relationships with the in-store team and field leadership to ensure communication continuity and adoption of all directives.
• Ensures employee satisfaction through progressive employee engagement.
• Manages performance in store to achieve all sales and customer service objectives.
  
  
  

Supervisory or Management Responsibility/Decision Making Level

• Works collaboratively with senior store and field sales leadership to achieve all company objectives.
• Participates in regular senior store leadership meetings.
• Provides regular reports to senior store leadership.
• Participates in and completes all required sales training personally and ensures all employees in the store are fully trained at all times.
• Provides feedback on current store performance, derives a plan of action for future progress, and ensures execution of that plan.
• Directly coaches and trains sales representatives within the store.
  
  
  

Minimum Education And/or Experience

• High School Diploma required.
• 3-5 years training, sales, account management, or related experience, and 2 years of retail management experience required in the wireless industry.
  
  
  

Requisite Abilities And/or Skills

• Specialty Retail or Big Box management experience required.
• Proven record as a leader and department or store manager.
• Excellent communication skills both verbal and written.
• High level of business acumen.
• Proven ability to train and develop subordinates.
• Flexibility to work weekends and travel when required.
• Proven self-starter.
• Ability to incent and drive sales reps to perform and deliver client expectations.
• Must be proficient in all MS Office suite of products; Word, Excel, PowerPoint.
  
  
  

Additional Job Requirements

• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.
  
  
  

About Consumer Cellular

Consumer Cellular is the top-rated wireless provider that provides cellphones and no-contract service plans primarily to those 50 . Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S. based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 18 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Additionally, the company has been ranked on the Inc. 5000 list 12 timesConsumerCellular.com, by phone at (888) 345-5509, or in person at any of our CCI retail locations. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. Based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org. For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook, Instagram, and Youtube.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

Minimum Salary: $44,100

Maximum Salary: $57,750

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
  
  
  

Pre-employment Background Check And Drug Screen Is Required.

Primary Location

United States-Florida-Pompano Beach

Job

Retail Management

Schedule

Full-time

Travel

No

Job Posting

Aug 4, 2025

Unposting Date

Aug 10, 2025