People Services Manager (Human Resources Department)

Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional People Services Manager to join our team at the Lake Nona Wave Hotel. As the People Services Manager, you'll play a key role in bringing our vision to life by supporting the People Services operation for multiple business units. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

• In partnership with the People Services Director, oversee the day-to-day operations of the People Services operation for multiple business units by ensuring we continue to attract, develop, and retain the best talent in the industry.
• Participate in shaping the future of our company by providing strategic planning and support, including staffing and training initiatives that will keep us at the forefront of the hospitality industry.
• Stay up-to-date on the latest government regulations and record-keeping requirements while ensuring that our team feels supported and valued.
• Oversee our performance management system, ensuring that performance evaluations are conducted in a timely manner and that our talent management system is effectively identifying and developing our top performers.
• Play an integral role in attracting top talent to our organization, utilizing and updating our applicant tracking system, coordinating competency-based interviews, and analyzing data to make recommendations that will help us continue to grow and evolve.
• Support our team members by providing coaching, counseling, and disciplinary actions when necessary, while also administering associate benefits and open enrollment to help our team members feel valued and supported.
• Responsible for coordination of all team member new hire orientations, recognition programs and events.
• Responsible for conducting annual team member opinion engagement surveys, and evaluating and communicating results.
• Administer FMLA/LOA functions with compassion and empathy, ensuring our team members feel supported during times of need.

• Energetic self-starter, with strong leadership skills, work ethic, and highest level of integrity.
• Bachelors Degree preferred in Business Administration, Human Resources, Communications, 
• Minimum of 3 years in Huaman Resoursces Generalist or Recruiting Role.
• Proven track record of success in all aspects of recruiting, international and domestic.
• A hands-on leader who values relationship building with all team members.
• Computer literate in Microsoft Word, Excel, and Windows, with the ability to learn HRIS systems (iCIMS and UKG experience a plus).
• Must be able to handle multiple tasks in a fast-paced environment.
• Bilingual in English and Spanish a preferred.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

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