What are the responsibilities and job description for the Wireline Service Delivery Manager — Wireline Intervention Services position at Core Group Resources?
Service Delivery Manager - Well Intervention Services
Job Summary
Are you a seasoned professional with a passion for delivering top-tier well intervention services in the energy sector? We are seeking a highly motivated Service Delivery Manager - Well Intervention Services to lead operational excellence within a global energy technology and service provider. In this pivotal role, you will oversee planning, execution, and quality assurance of well intervention projects, ensuring safety, asset integrity, and exceptional service delivery. This is an exciting opportunity to contribute to a dynamic, innovative environment with ample opportunities for professional growth and development.
Responsibilities
Job Summary
Are you a seasoned professional with a passion for delivering top-tier well intervention services in the energy sector? We are seeking a highly motivated Service Delivery Manager - Well Intervention Services to lead operational excellence within a global energy technology and service provider. In this pivotal role, you will oversee planning, execution, and quality assurance of well intervention projects, ensuring safety, asset integrity, and exceptional service delivery. This is an exciting opportunity to contribute to a dynamic, innovative environment with ample opportunities for professional growth and development.
Responsibilities
- Promote and ensure strict compliance with QHSE standards and company quality policies across all operations.
- Plan, coordinate, and supervise well intervention activities within your designated district, ensuring operational efficiency.
- Lead, mentor, and evaluate Field Engineers and Technicians; oversee their training, development, and performance.
- Manage workshop operations, maintenance schedules, and optimize asset utilization to maximize productivity.
- Oversee equipment and spare parts procurement through the company’s systems, ensuring timely availability.
- Implement and enforce internal business processes, reporting systems, and documentation controls.
- Communicate effectively with the Operations Manager/Director regarding operational performance, project progress, and key issues.
- Develop and execute continuous improvement initiatives and best practices to enhance service quality.
- Lead investigations into HSE and quality incidents, communicating lessons learned to prevent recurrence.
- Prepare and deliver operational reports, including monthly activity summaries, equipment performance, and weekly updates.
- Conduct field audits assessing HSE and quality compliance, ensuring documentation traceability.
- Serve as the operational liaison between Operations and Sales, maintaining professional client relationships.
- Support planning and documentation of non-routine operations and special project requirements.
- Bachelor’s degree in Mechanical, Electrical, Petroleum Engineering or a related field.
- Minimum of 5 years’ experience in Well Intervention, Wireline, or related oilfield services, preferably as a Senior or General Field Engineer.
- Strong background in QHSE management and working in compliance-driven environments.
- Proven experience managing field personnel, assets, and maintaining high service quality standards.
- Excellent troubleshooting, problem-solving, and decision-making skills.
- Strong written and verbal communication skills in English.
- Proficiency in technical reporting and presentation tools.
- Willingness to travel, work irregular hours, and relocate if necessary.
- Valid driver’s license with a clean driving record.
- Authorized to work in the U.S. without sponsorship.