Community Concierge

What We Do

Core Spaces (Core) is a vertically integrated commercial real estate firm focused on acquiring, developing, and managing the best private student housing and multifamily properties. From world-class amenities and progressive design to impeccable client service with a community focus, we create spaces where people want to be. Our projects are thoughtfully designed, developed, and managed, creating extraordinary lifestyle experiences as unique as their respective cities.

Who We Are

Core employs a rigorous, data-driven selection process to pursue only premier assets in the epicenter of campus life. The current owned/operated portfolio of over 18,000 beds (and growing) is concentrated to Tier 1 Universities in excellent locations walkable to campus. Fueled by an entrepreneurial spirit, a collaborative culture, and a relentless pursuit of excellence, Core has developed a long track record of continued success and award-winning projects. We also have other ancillary lines of businesses and are now expanding our growth by building single-family home rentals.

Position Overview:

The Community Concierge is responsible for the day-to-day operations of the leasing office of the property. The Community Concierge will be responsible for prospect tours, prospect follow-up, internal and outreach marketing activities, resident retention efforts, and overnight on call duties. The Community Concierge at times may be asked to handle other clerical or office type work as needed.

What You Will Do:

• Must be able to work a full shift / required work schedule around class scheduling

• Must be available for additional hours and possibly overtime when required

• Complete all prospect tours of facility

• Responsible for assigned prospect follow-up

• Responsible for planning, implementing, and performing marketing duties and tenant events

• Responsible for evening on call and round duties

• Assist as needed in marketing and leasing activities

• Complete special projects as assigned by Property Manager

• Ensure compliance with all Core Spaces Policies and Procedures

Qualifications:

• High School Diploma or Comparable Degree

• Demonstrated Leadership Skills

• Proficient in Office Products and Windows and Apple operating systems.

Competencies:

• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization

• Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others

• Organization: Uses time efficiently by prioritizing and planning work activities

• Integrity and Respect: Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles

• Judgment: Demonstrates ability to make independent and sound decisions in all situations

• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions

• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed

• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations

• Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.

• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation

• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people

• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.

• Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully

Physical Demands:

• Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.

• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner

• Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects

• Bending, stooping and reaching several times through a shift.

• Must be able to see clearly with or without corrected vision.

• Ability to drive to and from client locations, this may involve sitting for extended periods of time.

• Manual dexterity sufficient to reach/handle items and work with the fingers

• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)

Work Environment:

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation

• Occasionally will call for property walks or outdoor marketing events where walking and standing for longer periods of time is necessary

• Occasionally outdoor environment for marketing events where walking and standing for long periods of time is necessary

• Moderate noise (examples: business office with computers and printers

Work Hours/Schedule:

• Part Time 20 to 25 hours each week as determined by Property Manager

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.