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Administrative Assistant BH

Cornell Scott-Hill Health Corporation
New Haven, CT Full Time
POSTED ON 4/4/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the Administrative Assistant BH position at Cornell Scott-Hill Health Corporation?

Cornell Scott-Hill Health Center is seeking three (3) Full-Time Administrative Assistants for our Adult and Children Behavioral Health programs. 


The Administrative Assistant is responsible for providing administrative support in the behavioral health department. Performs all secretarial and office managerial functions. Coordinates the day-to-day office operations for the department including scheduling, daily insurance verification, billing, preauthorization entry, authorization tracking, and other administrative duties, Must be able to handle fast paced environment with on-going multiple office tasks for the various disciplines; answering telephones, maintaining multiple schedules, knowledgeable of commercial and state insurances, Access Health CT, and the maintenance of office equipment.

The Administrative Assistant for behavioral health MAT (medication assisted treatment) will be responsible for accurately verifying, creating and maintaining patient accounts for weekly MAT billing, assure proper authorizations are secured, and assess patient and guarantor needs for financial or other assistance to facilitate payment for health related services.


Responsibilities include but are not limited to:

  • Responsible for performing all secretarial and office managerial functions required by the Director in order to ensure smooth managerial/business operations. 
  • Responsible for answering calls and inquiries relative to department functions. Responds accordingly and/or relays accurate messages. 
  • Responsible for recording and calculating timesheets for the appropriate department, if applicable. 
  • Responsible for collection and distribution of mail within the department as appropriate. 
  • Greets and assists staff and visitors. Maintains a respectable and professional attitude with co-workers, supervisors and patients at all times. 
  • Oversees the maintenance and stock of general office supplies. 
  • Documents approved CS-HHC sliding scale fees in the billing system ensuring that the discount is correct. 
  • Performs collection and posts payments to accounts as required. 
  • Responsible for verifying insurances and assist patients with inactive insurance needs.   
  • Coordinates and prepares third party billing and management of provider/facility credentialing with third party payers, if applicable. 
  • Attends meetings as assigned by the Director.  
  • Performs all other duties as assigned.

Requirements:

  • High School Diploma/GED required
    Minimum of two (2) years related experience working in a medical/healthcare facility or business setting preferred. 
  • Bi-lingual Spanish speaking preferred.
  • Must possess strong organizational, communication and interpersonal skills. 
  • General knowledge of medical terminology, standard customer service and insurance practices preferred. 
  • Must be able to make sound decisions, handle confidential matters and work independently. 
  • Ability to handle medical and social situations sensitively and discreetly. 
  • Must be able to effectively deal with people in person, electronically and via telephone. 
  • Ability to prioritize and meet deadlines.
  • Strong problem solving skills and the ability to work independently. 
  • Exceptional computer and word processing skills; familiarity with Microsoft, Internet and E-mail.


CS-HHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Administrative Assistant
NYMG -
New Haven, CT

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