Billing Team Lead

What We Need   CORPAY is currently looking to hire a Billing Team Lead within our Billing Operations division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will be responsible for reconciling accounts and processing all invoices for our clients. The Billing Team Lead will have advanced customer service, data entry, analytical, and reconciliation skills. The Billing Team Lead is expected to have a complete knowledge base on all their clients utilizing various reports to track trends, advanced customer service skills, and the ability to work in a high-pressure environment with service deliverables at a premium expectation. The Billing Team Lead  reports directly to the Supervisor and will regularly collaborate with other teams and departments.    How We Work   As a Billing Team Lead, you will be expected to work in an office environment. CORPAY will set you up for success by providing: Assigned workspace in Wichita, KS office. Formal, direct training   Role Responsibilities   The responsibilities of the role will include:   Completing tasks accurately and promptly for hotel invoicing, credit card reconciliations, and client invoicing Maintaining open commitment report to ensure billings from vendors are received timely for services provided. Auditing invoices from vendors against database reservations from clients to ensure contractual accuracy. Communicating with clients, resolving conflicts, and ensuring compliance on client deliverables and revenue Communicating with vendors to collect documentation and ensure accuracy. Communicating and resolve any discrepancies between the reservation and invoice. Collaborating closely with all needed teams, both internally and externally to provide solutions for potential issues and/or opportunities. Monitoring and managing accounts in accordance with all key metrics. Communicating with client(s) (phone, electronic or virtually) on a frequency that is acceptable to the client(s) Attending all scheduled trainings, meetings, or other events as assigned by supervisor or other levels of leadership. Meeting deadlines for any monthly, quarterly, or yearly goals Maintaining an intimate knowledge of key accounts, account preferences and activity flows. Working effectively with hotels, clients, and other Corpay employees to ensure timely and accurate completion of invoicing. Managing escalated vendor issues. Assist Supervisor in tracking employee productivity and coaching of individual team members based on established KPIs. Train, motivate, develop, and coach a team; develop and maintain product efficiently and effectiveness reporting. Identifying risks related to the vendor and client invoicing process. Internal reporting, client reporting and ensuring pre-determined deadlines are met. Maintaining effective communication with team members, including regular meetings. Other duties as assigned by the Senior Director of Billing or VP of Billing.  Qualifications & Skills College degree or 3 years of relevant experience Excellent communication skills both verbal and written. Demonstrated knowledge of Microsoft Word, Excel, Outlook, PowerPoint and navigating the internet 10-key and typing skills Experience with Google mail and docs Exceptional analytical and reconciliation skills Demonstrated strong to identify/research issues. Demonstrated ability to provide excellent customer service. Demonstrated ability to prioritize and multi-task. Demonstrated ability to work in a team environment and deliver superior service with a high degree of accuracy. Exceptional attentional to detail Demonstrated ability to problem solve at an elevated level through critical thinking.    Benefits & Perks   Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company wide. Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes     Equal Opportunity/Affirmative Action Employer FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency     #LI-AG1 #LI-Onsite #INDOPS