Business Analyst 1

Primary Position Responsibilities

• Supports the business or technical client in the creation of Project Business Case development.
• Collects and analyzes data for potential business expansion
• Identifies specific business opportunities and recommends the improvement of business processes that will improve quality and satisfy efficiency goals.
• Influences stakeholders to support business projects
• Leads projects and coordinates with other teams to produce better business outcomes
• Tests business processes and recommending improvements
• Manage user acceptance testing
• Determines and utilizes the most efficient requirement solicitation method including, but not limited to interviews, focus groups, surveys, workshops, or formal review of existing documentation.
• Assists in the coordination of project meetings, interactive sessions, and team collaboration workshops.
• Assist in the development of training documents and programs.
• Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

• Attends minimum 8 hours of required company training and employee development.
• Performs other duties and activities as directed.

Supervisory Responsibilities

• None

Position Requirements

Education and Certifications Required

• High School Diploma or G.E.D equivalency.
• Bachelor’s Degree in related field or equivalent work experience.

Education and Certifications Preferred

• Certification(s) in Business Analysis.
• Master of Business Administration or Advanced Degree.

Experience Required

• 1 - 3 years’ experience as a Business Analyst.

Experience Preferred

• Broad range of technology experience including programming, customer information systems, billing, report generation, analysis, etc.
• Experience with business process modeling.

Skills and Abilities Required

• Excellent written and verbal communication skills.
• Great analytical, critical thinking and problem-solving abilities.
• Superior presentation and negotiation skills.
• Strong adaptability and capacity to work in fast-paced environments.
• In-depth understanding of organizational data flow and its use in management decision-making.

Skills and Abilities Preferred

• Ability to operate office machinery, such as copier, fax machine and personal computer.
• Knowledge of Business Process Model & Notation Standards.
• Comprehensive knowledge of Microsoft OneNote & Teams.

Physical Requirements

• Operates office equipment such as a computer, telephone, fax machine, copier, etc.
• Indoor, office environment.
• Ability to lift a minimum of 25 pounds.
• Ability to drive occasionally as needed.
• Ability to sit for long periods of time.
• Requires frequent sitting, standing, walking, bending, and reaching.

• Works extended hours as needed or directed.
• Travels to conferences as necessary.
• Uses computer for extensive periods of time.

• Attend additional required continuing education training and workshops, as assigned.

Other Requirements

• Must have and maintain a valid Texas driver's license (if applicable).