Sales Trainer, Multifamily - Richmond, VA

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Apartments.com is the nation’s #1 rental marketplace for owners, property managers and consumers. Apartments.com is the network that millions of renters every year rely on to find their new place. We provide apartment Property Managers and Owners with a platform to market their property listings and the industry’s most comprehensive virtual tools to attract the most and highest-quality renters. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which deliver innovative tools for our customers.

CoStar Group seeks a dynamic Sales Trainer to coach and enable the Multifamily sales organization. You will deliver high-impact learning experiences, partner with sales leadership, and build scalable programs that accelerate ramp time, improve sales effectiveness, and drive adoption of key behaviors and tools. Comprehensive onboarding will be provided to help you learn how our brands complement one another and drive company revenue.

Responsibilities

• Training Delivery - Deliver instructor-led classroom and virtual training focused on core solutions relevant to the Multifamily sales organization. Facilitate engaging sessions to build product and industry knowledge, and consultative selling skills.
• Coaching and Reinforcement – Conduct structured follow-up coaching for sales team members to reinforce learning. Assess application of skills and share insights with sales managers to sustain performance gains.
• Curriculum & Content – Partner with Sales Training leadership to design curriculum aligned to business priorities. Create and update content to reflect product knowledge, sales process, buyer behavior, territory management, and client success.
• Stakeholder Partnership – Collaborate with sales leadership, product marketing and operations to identify skill gaps and learning solutions. Coordinate with managers for successful transitions for new sales hires.
• Own training schedules, communications, and post-session follow-ups. Collect evaluations and feedback for insights into actionable improvements
• Measure training impact using agreed KPIs (e.g., ramp time, adoption rates, win rates), leveraging AI-enabled tools and analytics to personalize learning and improve retention
• 25% travel time for classroom delivery, partnership with sales teams and leadership, regional meetings, and sales events. Flexibility to facilitate in multiple time zones may be required.
  
  

Basic Qualifications

• Three or more years of experience in sales and sales training within a corporate environment.
• Demonstrated success in B2B advertising or SaaS sales. Experience managing a sales team is a plus.
• Exceptional facilitation, presentation, and communication skills. Proven ability to coach sellers.
• Strong organizational and collaboration skills; comfortable operating in a fast-paced environment.
• A track record of commitment to prior employers.
• Bachelor's degree required from an accredited, not-for-profit, in-person college/university.
  
  

Preferred Qualifications And Skills

• Experience in Commercial or Multifamily Real Estate
• Experience designing scalable sales training programs and assets (ILT/VILT, e-learning, microlearning, job aids).
• Familiarity with sales methodologies (e.g., Challenger, SPIN, MEDDICC) and pipeline/territory management best practices.
• Comfort with CRM (e.g., Salesforce), LMS platforms, and enablement tools (e.g., Articulate, Camtasia, Highspot or similar).
• Ability to measure learning impact and translate data into program improvements.
• Knowledge of instructional design, adult learning theory, and practical use of AI to enhance learning.
  
  

What Success Looks Like

• Reduced ramp time for new sellers and improved early-quota attainment.
• Higher training satisfaction scores and measurable skill adoption.
• Improved usage/adoption of sales tools and product knowledge across the team.
• Positive feedback and alignment with sales leadership on enablement priorities.
  
  

WHAT’S IN IT FOR YOU?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.

Our Benefits Package Includes (but Is Not Limited To)

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
  
  

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing