What are the responsibilities and job description for the Housekeeping Supervisor position at Country Club Lodging, LLC?
Description
The highly anticipated Cascade Hotel Kansas City: a Marriott Tribute Portfolio is about to take center stage on the Country Club Plaza, Kansas City’s most sought after entertainment district. Boasting 177 guest rooms, 15,000 square feet of meeting space, a two-level restaurant plus rooftop bar, this hotel is destined to become the ‘go to’ spot in Kansas City.
We are in search of a Housekeeping Supervisor that will play a key role in getting this property across the finish line. If you are experienced, innovative, tenacious, and ready to make your mark - we want to hear from you. The Housekeeping Supervisor reports to the Housekeeping Manager and is responsible for the following:
- Assist housekeeping management in managing daily activities of housekeeping, laundry, and recreation staff as assigned
- Assist in interviewing, selecting, training, scheduling, and counseling staff
- Ensure proper key controls are in effect
- Ensure that room inspections are conducted as required
- Ensure all reports are prepared accurately and distributed as required
- Monitor Lost and Found and general cleaning programs
- Maintain adequate inventories of linen, guest room supplies, uniform, and cleaning supplies
- Ensure public areas, guestrooms, storage, and office areas are clean
- Each associate is expected to carry out, within their capabilities, all reasonable requests by management
- Assist Housekeeping Manager in maintaining deep cleaning program
- Conducts room inspections
- Maintains cleanliness quality based on hotel objectives and Marriott based standards.
Special Requirements
- Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day
- Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required
- Must be available at a full-time status
- Comply with hotel and/or department uniform and professional behavior and appearance standards
- Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
- Review and approve electronic timecard weekly for accuracy
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.
While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. The associate will be exposed to cleaning chemicals.
Benefits
- Affordable health insurance with employer premium contributions offered to all full-time associates
- Wide range of benefit options (medical, dental, vision, accident, critical illness, life) offered to all full-time associates
- Paid Time Off (PTO) available to full-time associates
- Exclusive discounts at Marriott Hotels for all associates
Requirements
- Ability to verbally communicate effectively with guests and co-workers
- 2 years hospitality or housekeeping experience preferred
- Supervisory experience preferred
- Experience with LIghtsepeed is a plus
- Must be willing to complete drug screen and background check in accordance with federal and state laws
Salary : $18