JUVENILE PROBATION DEPARTMENT - CLINICAL - DIRECTOR OF CLINICAL SERVICES

Acceptable Experience and Education

Master of Science or Master of Art degree in a counseling field such as Counseling, Psychology, Social Work, Marriage and Family Counseling and Child Therapy with five (5) years clinical experience, preferably with adolescents, and four (4) years of managerial experience in program management, personnel management, interagency collaboration, and/or project management.

Or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. 

Preferred

• Bilingual (Spanish/English) 

Certificates, Licenses, and other requirements

In order to access into the County’s network and systems, a personal mobile smart device is required by the hire start date.

May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Must have telephone and report residence.

Must be licensed and maintain licensure standards and requirements as a Licensed Professional Counselor (LPC); Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist, Licensed Psychologist Associate, and/or hold a license through the Texas Behavioral Health Executive Council. 

Preferred for applicant to have licensure with Supervisor credential required-LPC-S, LMFT-S, LCSW-S or Licensed psychologist.

Qualified licenses from other states must be eligible for reciprocity in the state of Texas and obtain full licensure from the state of Texas within one year of hire date.

The Clinical Director must maintain licensing and/or recertification standards necessary through the Texas Behavioral Health Executive Council’s licensing boards: Texas Board of Examiners of Professional Counselors; Texas State Board of Social Work Examiners; Texas Board of Examiners of Marriage and Family Therapists, or Texas Board of Examiners for Licensed Psychologists.  

Minimum Requirements: Knowledge, Skills, and Abilities 

Knowledge of: psychological counseling techniques; developmental stages of adolescent development; diagnoses and medication; Texas Family Code; Juvenile Justice System; Court protocols; case management principles; principles of supervisory management; mediation; social service delivery network; Title III of the Texas Family Code; Texas Behavioral Health Executive Council; Texas Department of Health and Human Services; Council on Sex Offender Treatment; Texas Juvenile Justice Department standards; Texas Health and Safety Code; Texas Department of Insurance; Texas Government and Occupation Codes, standards and statutes; best practice and evidence based treatment modalities for youthful offenders; maintain working knowledge of legislative initiatives and ability to propose/develop policies. 

Skill/Ability to: be well versed in the areas of clinical services, juvenile justice, contract management, assessments, diagnoses and therapeutic modalities;  work more than 40 hours during the workweek, if required; have good interpersonal and communication skills; willingness to speak in public; possess good therapeutic skills to engaged youth and family members in the assessment and therapeutic processes and willing to work with resistant, hostile or violent individuals; work positively and effectively with all types of children including severely maladjusted children and sex offenders; supervise professional staff as well as student interns and professionals seeking full licensure in a therapeutic setting; have a high degree of responsibility and maturity coupled with a strong interest in young people; provide consultations with staff and provide emergency evaluations and/or assessments; assess training needs of clinical department and facilitates staff training; collect and analyze data regarding internal/external programs and Departmental clinical needs; grant management and writing, possess good administrative, clinical and assessment skills; possess good oral and written skills, work effectively with others; operate a personal computer and utilize basic office programs (Word, Excel, PowerPoint, etc.); pass a criminal history pre-employment background investigation check through NCIC/TCIC, a local and county sex offender registration data base check and an FBI fingerprint check.

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance: 

Essential Duties

Responsible for leading a team of mental health/clinical professionals in the administration of excellent client care; 

Ensures compliance with policies, licensing guidelines, standards, and statutes, including TJJD standards and the Texas Family code; updates and implements clinical policies;

Provides oversight of psychiatric and clinical records and clinical documents; 

Supervises daily clinical operations and the performance of clinical team members and licensed interns providing services;

Provides overall administrative and clinical leadership for clinical programs, with primary responsibility of program oversight, clinical supervision, and compliance, while limiting direct service caseload to maintain effective program management and oversight;

Oversees contracted services provided through the Texas Tech University Psychiatric Fellowship Program

Manages personnel concerns regarding performance, scheduling, productivity, customer service, caseloads, quality assurance, and clinical issues; 

Conducts clinical staffing and documentation review for unlicensed and provisionally licensed staff; 

Manages oversight of grant-funded services and staff; maintains clinical documentation for direct services;

Oversees daily operations of Clinical unit; 

Provides ongoing assessment of clinical programming and services; to include the oversight and development of individualized treatment case plans, suicide and behavioral health assessments, progress reports and discharge summaries. Knowledge of appropriate caseload size and composition to support quality service and staff wellness and ensures quality care to youth.

Provides coaching and guidance on effective caseload management and strategies to monitor and prevent staff burnout and vicarious traumatization; Maintains clinical data records, analyzes data for quarterly and annual reports, and monitors program outcomes and staff performance;

Monitors clinical trends to make unit and youth decisions for service needs;

Provides training and professional development, oversees staff licensing, and ensures quality through in-service training and job modeling;

Conducts staff performance evaluations and reviews;

Provides leadership and management training to subordinate supervisors and/or others as part of unit succession planning; 

Monitors and oversees staff work schedules; 

Maintains current knowledge of assessment and therapeutic modalities to address mental and behavioral health issues associated with youth and families involved in the justice system; 

Maintains knowledge of trauma informed principles and their operationalization;

Oversees evidence-based practices and monitors program fidelity to approved juvenile justice program models;

Participates in Juvenile Probation Department meetings, staffing; planning and development sessions; 

Conducts and participates in clinical services unit/Facilities meetings and staffing; 

Collaborates with the management teams of the Facilities, Juvenile Services Division and Training to provide ongoing professional development to certified personnel to ensure client needs are met and services are available to alleviate behavioral and mental health issues; 

Creates and updates departmental and unit policies to ensure clinical operations are aligned with Chapters 341, 343 and 344 of the Texas Administrative Code and applicable TJJD grant standards;

Develops and manages interlocal agreements and contracts in accordance with departmental and county purchasing and legal requirements.

Maintains knowledge of community resources to assist clients with services and continuity of care; 

Collaborates with outside agencies for psychiatric care for youth in the Department’s pre- and post-adjudication facilities;

Oversees and conducts (when necessary) mental health evaluations to identify client treatment needs and develops service recommendations; provides individual, family, and group therapeutic services;

Addresses and responds to client concerns and grievances; provides crisis assessments and services as needed;

Establishes and maintains effective relationships with co-workers, court personnel, county officials, governmental agencies, outside organizations, and the general public; 

Assists the Deputy Chief of Juvenile Services in the development of annual budget, operation costs, and monitors program budget and expenditures;

Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operation;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;

Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;

Other Important Duties*

Performs such other related duties as may be assigned.

Maintains a safe and healthy workplace environment.

Must be available to work non-traditional hours and be on call as necessary on official business.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor. 

Summary of Position

The Director of Clinical Services provides oversight, direction, and leadership for the daily operations of the Clinical Services unit to include clinical services within a juvenile custodial and residential secure facility and in the  community; manages and directs unit staff, develops and implements unit policies and procedures, and provides ongoing assessment of unit programs and operation; manages data collection and records, collaborates with internal and external stakeholders, and participates in planning with the Juvenile Probation Department leadership team to ensure clinical needs are met. This position may work non-traditional hours and be on call for crisis situations.

Organizational Relationships

Reports to: Deputy Chief of Juvenile Services

Directs: Clinical Program Managers, staff, and Interns 

Other: Collaborate with department and facilities staff, has contact with County departments, state-licensing entities, supervisors, court

 officials, justice involved youth and families, community providers, behavioral health providers, collaborators and stakeholders. 

Physical Demands

While working in the office, the incumbent will sit for long periods of time in front of a computer terminal using a keyboard and mouse, requiring hand and finger dexterity, the ability to see well enough to read documents and computer screens; lifting or carrying up to 30 pounds. 

Work Environment 

Office environment. While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The noise level in the work environment is usually moderate. Due to supervision of staff working within the secure custodial and correctional facilities, while performing the duties of this job, the employee is occasionally exposed to indoor secure and environments, cameras and minimal outside weather conditions. The noise level in this work environment is usually moderate to loud.

Position must work occasionally in a secure facility environment, with locked doors, cameras and concrete walls. 

Salary : $125,807