TRANSIT OPERATIONS DEPARTMENT - CONTRACT OPERATIONS MANAGER

*This is a County position reporting to the El Paso Area Transportation Services (EPATS) Local Government Corporation. The position is grant-funded and is intended to transfer to the Local Government Corporation (LGC) on September 1, 2026.*

Required Experience and Education

 Bachelor’s degree in business or public administration, social/behavioral sciences or related field, and five (5) years of experience in contract development and/or administration, or a closely related field at the federal, state or local level in a large organization; with two (2) years supervisory experience.

 Or any equivalent combination of experience and education which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

Must have or obtain by date of hire Texas driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Contract Management Certification Preferred; CPCM, CTCM or CCMA.

Essential Duties

Ensures office staff follows office policies and procedures; maintains adequate staffing at various peak; enforces office policies and procedures; sets work priorities;

Supervises department employees, including assigning and reviewing work, training, assists in completing performance evaluations, and making recommendations on hiring, terminating, and disciplining personnel;

Selects, motivates, and evaluates department staff; provides or coordinates training and works with employees to correct deficiencies;

Plans, directs, and coordinates, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects on areas of responsibility; and reviews and evaluates work methods and procedures;

Responds to requests for information, complaints, issues and concerns received via phone, in-person or by e-mail;

Oversees and maintains countywide Contract Management System to include department administration and compliance, software management and user security access;

Provides oversight to maximize the purchasing value of public funds and to provide safeguards to minimize opportunities for fraud or corruption and may assist with policies and procedure development;

Reviews Accounts Payables and cumulative spending reports to ensure all products are in compliance with contract requirements; 

Reviews County Vendor list as necessary to ensure a diverse response from qualified companies;

Develops contract administration and compliance reports, as well as contracts performance measures, and provides regular reports to the Executive Director of Operations; 

Analyzes report data and makes recommendations to maximize effectiveness by County departments;

Collaborates with departments and project administrators and coordinates entry of contracts into the County Management Software system such as leases, or agreements to ensure compliance applicable requirements, rules and regulations;  

Carefully monitors Evergreen contracts and analyzes terms to ensure most advantageous and cost-effective outcomes for the County;

Responds to requests for contract assistance and resolves issues as appropriate;

Assists in preparation, review and monitor of leases, contracts, applications, and agreements; ensures contract compliance with applicable policies and procedures and other terms and conditions; and maintains contracts in accordance with appropriate record retention laws and internal controls. 
 
 Develops and prepares contract performance specifications and requests for proposals and monitors project payments;
 
 Monitors and ensures compliance of services to ensure all deliverables are being met; Identifies resource needs; Formulates and develops needs assessment with appropriate management staff;
 
 Reviews and ensures contractor compliance with applicable State licensing regulations and contractor insurance requirements in accordance with applicable regulation;.
 
 Establishes schedules and procedures to provide contract compliance and document management; maintains database for contracts, awards and compliance and maintenance of a bid template library;
 Participates in the development of policies and procedures for Commissioners Court consideration and approval and makes recommendations for change and improvements to existing policies and procedures;
 

Provides information to potential tenants, consultants, contractors, developers, legal counsel and other external entities as warranted;
 
 Prepares and completes required contract information, documents, drafts and amendments and enters information into contract management software system and prepares correspondence for approval;
 
 Prepares analytical and statistical reports regarding contract administration activities and operations;
 
 Resolves contract payment disputes and coordinates resolution with divisions or external entities;

Ensures that contracts are renewed or re-bid as necessary or warranted;

Supervises department employee, including assigning and reviewing work, training completing performance evaluations, and making recommendations on hiring, terminating, and disciplining personnel;

Selects, motivates, and evaluates department personnel; provides or coordinates training and works with employee to correct deficiencies;

Plans, directs, and coordinates, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures;

Ensures completion of projects on-time and within budget;

Trains users on Contract management processes and procedures;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties*

Develops standardize forms for the collection and distribution of lease, contract and agreement information and other documents. Oversees the processing of leases, contracts, and agreements with legal staff, Purchasing Department, project managers, grant administrators and other departments.
 
 Attends and participates in professional group meetings and stays abreast of new trends and innovations in the field of contract compliance, and lease negotiations.
 
 Provides or coordinates contract compliance staff training.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services. 

Performs such other related duties as may be assigned.

Summary of Position

The Contract Operations Manager assists departments in the preparation of contracts and reviews, monitors and ensures compliance of County contracts to include expenditure review as it relates to funds under the control of the operational and intergovernmental contracts. Position is also responsible for the development and maintenance of contract administration policies and procedures as approved by Commissioners Court and should analyze contract trends in order to best advise departments to ensure the most efficient spend of County funds.

Organizational Relationships

Reports to: Executive Director of Operations

Directs: Purchasing and Grant Coordinator, Administrative Specialist, Int. and interns as assigned. May consult with contractor (subject matter experts) and county personnel, as necessary, to meet contract requirements.

Other: Has frequent contact with county employees, county attorney staff, department heads and elected officials, grant and purchasing staff, consultants, management personnel, other public entities staff and project managers, contractors, Board Members, coworkers, officials, vendors, third party contract participants, City departments, 911 District, regulatory and funding agencies and the general public.  

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: Texas contract administration and document preparation; departmental policies and management practices; insurance and surety bond requirements regarding contracts; standard purchasing procedures and practices; budget and financials; inventory procedures and controls; principles and practices of materials and service needs of the organization;  supervisory practices and procedures; financial system applications; principles and practices of governmental accounting; conflict resolution. Skill/Ability to:  Interpret federal, state and local laws and regulations concerning contracting techniques, pricing and equal employment opportunity goals; interpret federal, state, city and county rules, regulations and guidelines related to contract specifications, and contract procurement, management and compliance; interpret federal, state, and County laws, rules, regulations, state and local labor and occupational safety and health rules and regulations; prepare specifications and contract for a large diversity of items develop clear, concise oral and written communication and prepare and present reports and recommendations to boards, commissioners court, regulatory agencies and department management; public speak and make formal public presentations; safely operate and care for assigned county owned equipment; have strong organizational skills, with exceptional attention to detail; work under tight deadlines as part of a team; have internal and external negotiation skills and ability to influence; quickly understand business objectives, identify related issues, and facilitate a risk/cost benefit analysis; be self-starting, self-managing, possess execution-oriented capabilities; manage a broad set of responsibilities with minimal support; thrive and drive decision-making in a dynamic environment where change is  constant optimize plans and execution with urgency, demonstrate a proven track record in achieving results, must be proficient with MS Office. 

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance: 

Salary : $79,654