What are the responsibilities and job description for the Credit and Collection Clerk I - SR-13 position at County of Hawai`i?
JOB
Interviews applicants, consumers, and/or responsible persons to secure financial information, arrange for methods of payment, extend credit, and obtain financial information to determine ability to pay; reviews accounts for delinquent payments and contacts payer to seek payment; makes field collections; and performs other duties as required.There is one (1) permanent full-time vacancy with the Department of Finance - Internal Controls & TAT Division in Hilo.The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.
EXAMPLE OF DUTIES
Interviews applicants, consumers, and/or responsible representatives to obtain financial information to determine ability to pay and to arrange for methods of payment.Reviews consumers' accounts to ascertain whether payments are current and in the amounts specified and sends notices of payments due.Searches for current contact information for delinquent account holders via internet search and other means. Locates customers (e.g. skip tracing) to collect past due balances.Contacts consumers who are delinquent by either telephone or by mailing courtesy reminders and notices requesting payment due.Prepares listing of delinquent accounts and initiates collection of all delinquent accounts.Determines whether arrangement for payments should be modified and credit extended.Determines accounts that are uncollectible; prepares list of such accounts for collection assistance by the Office of the Corporation Counsel and for the collections agency use.Make recommendations regarding write-offs of bad debts.Recommends and issues work orders on re-opening and closing of water meters.Notifies district water service employees and meter readers to shut off meters for non-payment.Accompanies water service employees when shutting off meters due to non-payment. Accepts payments received in the field. May operate vehicle to get to field location sites.Prepares and maintains records of contacts, status of accounts, and monthly status reports of delinquent accounts, collections, extension, and other related activities.Prepares report to recommend re-opening of accounts.Collects, records, and deposit fees daily.Processes applications for adjustments.Prepares accounting documents to record adjustments to customer accounts in the general ledger.Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
Please scan and attach these supporting documents to your on-line application, if required: an official college transcript,a valid driver's license,a temporary assignment verification, professional licenses, and/orcertificates,Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. ELECTRONIC NOTIFICATION TO APPLICANTS: Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV. Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.
Interviews applicants, consumers, and/or responsible persons to secure financial information, arrange for methods of payment, extend credit, and obtain financial information to determine ability to pay; reviews accounts for delinquent payments and contacts payer to seek payment; makes field collections; and performs other duties as required.There is one (1) permanent full-time vacancy with the Department of Finance - Internal Controls & TAT Division in Hilo.The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.
EXAMPLE OF DUTIES
Interviews applicants, consumers, and/or responsible representatives to obtain financial information to determine ability to pay and to arrange for methods of payment.Reviews consumers' accounts to ascertain whether payments are current and in the amounts specified and sends notices of payments due.Searches for current contact information for delinquent account holders via internet search and other means. Locates customers (e.g. skip tracing) to collect past due balances.Contacts consumers who are delinquent by either telephone or by mailing courtesy reminders and notices requesting payment due.Prepares listing of delinquent accounts and initiates collection of all delinquent accounts.Determines whether arrangement for payments should be modified and credit extended.Determines accounts that are uncollectible; prepares list of such accounts for collection assistance by the Office of the Corporation Counsel and for the collections agency use.Make recommendations regarding write-offs of bad debts.Recommends and issues work orders on re-opening and closing of water meters.Notifies district water service employees and meter readers to shut off meters for non-payment.Accompanies water service employees when shutting off meters due to non-payment. Accepts payments received in the field. May operate vehicle to get to field location sites.Prepares and maintains records of contacts, status of accounts, and monthly status reports of delinquent accounts, collections, extension, and other related activities.Prepares report to recommend re-opening of accounts.Collects, records, and deposit fees daily.Processes applications for adjustments.Prepares accounting documents to record adjustments to customer accounts in the general ledger.Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
Please scan and attach these supporting documents to your on-line application, if required: an official college transcript,a valid driver's license,a temporary assignment verification, professional licenses, and/orcertificates,Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. ELECTRONIC NOTIFICATION TO APPLICANTS: Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV. Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.
Salary : $31,800 - $40,300
Front desk/Guest Services Manager
The Parrish Collection -
Koloa, HI
