What are the responsibilities and job description for the Guest Ambassador-Marin County Fair position at County of Marin?
The Department of Cultural Services is looking for staff to work the upcoming Marin County Fair-July 3-7th, 2024. There are multiple contingent hire (temporary) positions in two assignment areas:
Admissions Ambassador (Front of House)
Guest-focused support scanning tickets. Monitors the admission of fair patrons, guests, staff, exhibitors and contractors for proper ticket or credential, before allowing them to enter. Operates ticket scanning equipment and provides guidance for other employees in its proper use. Provides excellent customer service to Fair patrons by answering questions and providing information. Bilingual skills in Spanish are highly desirable.
Admissions Ambassador (Concerts)
Guest-focused support for seating patrons for nightly headliner concerts, Directing guests to restrooms, concessions, and other areas of the venue, answering any questions guests might have about the venue or the event, monitoring the crowd for any potential safety concerns and reporting them to appropriate personnel, and assisting in ensuring the venue is clean before and during the events. Bilingual skills in Spanish are highly desirable.
SPECIAL REQUIREMENTS
Work schedules include weekends and evenings at Marin Center facilities. Must be available to work the duration of the County Fair: July 3-7th, 2024.
QUALIFICATIONS
KNOWLEDGE OF
- Techniques for dealing with the public, individually and in groups.
- Standard theater practices and procedures, including patron seating assignment and the operation of standard equipment.
- Deal tactfully and effectively with visitors.
- Use current technology such as handheld computing devices and/or Point of Sale systems.
- Interpret, apply and explain regulations, rules, policies and procedures.
- Understand and carry out oral and written instructions.
- Maintain attention to detail and remaining calm while handling multiple activities or queries.
- Establish and maintain effective working relationships with those contacted in the course of the work.
Previous work experience is not required. Some experience as an Usher and/or in a related field at public events or in other customer service settings is highly desirable.
Bilingual skills in Spanish are highly desirable.
Applicants are strongly encouraged to apply early in the process. The first 25 applicants that meet the minimum requirements will be reviewed for first consideration.
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Salary : $18 - $22
Front Desk Agent / Guest Services
Embassy Suites by Hilton San Rafael Marin County -
San Rafael, CA
