Child Welfare Services Supervisor

This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency.   The anticipated life of the employment list is six months.  If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months. 

Plan, assign and supervise the work of a unit of Social Service Workers involved in providing child welfare services; serve as a leader in a unit of Social Service Workers by coordinating assignments, coaching, conferencing and providing instruction to unit members; monitor workload and performance of unit members; insure new employees receive mentoring and training; carry exceptionally difficult or complex cases; make assignments of new cases and referrals to team members; provide regular case review and consultation; develop, maintain and regularly report workflow and workload information to agency management; monitor timeliness and appropriateness of referral intervention, court documentation, contact requirements and general case activities; facilitate regular case staff meetings, oversee the production of meeting minutes and delivery to agency management; perform quality assurance activities as directed by management; identify training needs of team members and provide or assist staff in obtaining needed instruction; serve on selected task groups and subcommittees; explain agency policy and procedures to team members and assure compliance; provide coverage or arrange for coverage of activities assigned to the team, including on-call coverage; evaluate the performance of unit personnel and take appropriate action; participate in interviewing of applicants for employment; prepare employee performance evaluations; overtime hours may be required to provide services in compliance with state and federal laws on an as needed basis; work shifts outside of normal business hours including stand-by/on-call, after hours rotations, nights, weekends, and holidays as required to provide services in compliance with state and federal laws; Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)

Education/Experience:  Bachelor's degree in social work, behavioral science or social science AND three (3) years of complex caseload management experience involving multiple programs within child welfare services.

Knowledge of: Dynamics of child abuse and neglect; interviewing and counseling methods and techniques; community resources available to assist clients; terminology and vocabulary relevant to social work and social service programs; caseload management methods and techniques; components of treatment plans and their development and implementation; techniques for diagnosing family situations and problems sufficient to develop, implement, and monitor treatment plans; appropriate writing skills for both writing and monitoring client records, court reports and other documents; team building techniques; principles and practices of supervision, evaluation and training; basic math including addition, subtraction, multiplication, and division.

Skill/Ability to: Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; articulate complex situations and supply objective information and recommendations based on written materials; analyze information in an objective manner in order to make appropriate treatment recommendations and evaluate the need for services; plan, assign and supervise the work of others; provide leadership, coordinate assignments, coach, conference and providing instruction to unit members; manage a caseload; develop, implement, and monitor treatment plans; investigate and make recommendations concerning family situations involving neglect or child abuse; verbally communicate sufficiently to explain technical information to people of various socio-economic, cultural, and educational backgrounds; read, interpret and explain rules, regulations, policies and procedures pertaining to social service programs; write clear, concise, grammatically correct case narratives, court reports, records and letters; compose and maintain systematic and accurate records of unit’s workflow and workload; follow verbal and written instructions; retain and recall information; adjust to changes in workload and coordinate work with others; establish rapport and maintain effective working relationships with others; input and retrieve data into and from statewide, computerized client tracking and management system; use patience, tact and courtesy in dealing with people under various circumstances and under emotional stress; define problems, collect and evaluate information, organize and analyze material, draw valid conclusions and make appropriate recommendations; use and develop community resources to best serve client’s needs; maintain confidentiality of all information and materials; prepare, organize and give oral presentations; act effectively in emotional and stressful situations in order to respond to emergencies and adopt an appropriate course of action; type/keyboard accurately at a speed of 35 words per minute. 

License or Certificate: Possession of, or ability to obtain, an appropriate, valid California driver's license.

DESIRABLE EMPLOYMENT STANDARDS

Education: Possession of a master’s degree in social work.

Experience: Two years of increasingly responsible experience at a level equivalent to that of a Lead Social Services Worker III-CWS in Tulare County.

EMERGENCY RESPONSE UNIT: Employees in the classifications of CWS Social Service Worker III, Lead CWS Social Services Worker, and CWS Supervisors permanently assigned to work in the CWS Emergency Response unit will receive an additional pay of 10% for all hours work and for paid leave hours. For more information, visit: https://tularecounty.ca.gov/hrd/employee-employer-relations/memorandum-of-understanding/service-employees-international-union-local-521-seiu-units-1-2-3-4-6-and-71/ 

Conditions of Employment

Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Salary : $72,914 - $88,863