Advocate Supervisor

Job Description

Position: Advocate Supervisor

Reports to: Advocacy Program Manager

Hours: 40 hours/hourly, Non-Exempt, Overtime Eligible. Some weekend and evening hours required.

Mission:

Court Appointed Special Advocates (CASA) provides a powerful voice and a meaningful connection for children who have experienced abuse, neglect, and abandonment.

Vision:

Every child in foster care has an advocate they can depend on to help them reach their fullest potential.

Values:

● We are CHILD FOCUSED: we put the good of the child first, always.

● We are CONNECTORS: we use the power of connection to optimize outcomes.

● We are TENACIOUS: we are relentless in our efforts to identify solutions and overcome obstacles.

● We are ACCOUNTABLE: we set goals, measure progress, and deliver results to our stakeholders.

● We conduct ourselves with INTEGRITY: we operate with character, honesty, consistency, and reliability.

Description:

Supervises and supports a caseload of volunteer child advocates and coordinates casework activities. Works directly with the Juvenile Court and Social Services Agency representing abused children. Assists with training and retention of volunteers.

Responsibilities:

● Provide support and supervision for approximately 40 volunteers in their role as child advocates through a minimum of monthly phone or in-person contact and at least twice yearly face-to-face conferencing.

● Coach volunteers on efforts to establish a mentoring relationship with assigned youth.

● Assist volunteers in identifying areas of advocacy that are needed in the child’s life.

● Assist volunteers in the development of advocacy goals for the child.

● Assist volunteers with the preparation of reports for the Juvenile Court, to include the development of recommendations supporting the well-being of the child.

● Provide ongoing case support for volunteers, to include attendance at court hearings and/or case meetings.

● Serve as liaison with social workers, attorneys, care providers, court professionals and others.

● Coach volunteers on navigating the child welfare system and developing collaborative relationships with professionals involved in the case.

● Provide ongoing guidance to volunteers, to assist them in fulfilling their roles and responsibilities in accordance with CASA guidelines and regulations.

● Participate in screening of potential volunteers.

● Collaborate and/or present in training of CASA volunteers.

● Engage in retention efforts with the minimum goal of each volunteer completing their 2-year volunteer commitment.

● Maintain accurate and timely documentation of volunteer performance.

● Document case activities using a computer database and upload relevant files.

● Attend staff and advocate supervisor team meetings.

● Complete 12 hours of continuing education annually.

● Complete other projects and program tasks as assigned.

Qualifications:

● Undergraduate degree in related field (sociology, psychology, human services, etc.) or commensurate experience.

● Leadership experience in a professional or volunteer role.

● Excellent written and oral communication skills.

● Strong technology skills to include Google Apps for Work, Microsoft Office, and general database experience.

● Valid California driver's license and current car insurance.

Preferred Qualifications:

● Bilingual English/Spanish strongly preferred.

● Knowledge of child abuse and the child welfare system and/or experience in volunteer management.

● Knowledge of community services addressing the needs of at risk children and families.

● Experience with or willingness to engage in public speaking.

Benefits:

Our team members are our family, so we help our team members care for their families. The rewards of joining CASA are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

● Healthcare/vision/dental insurance

● 403B w/ employer match

● Employee Assistance Program

● $25k Basic Life and D&D Policy

● Career development opportunities

● Generous time off package

● Team activities

Please forward a resume and cover letter if interested in applying for this position.

Equal Employment Opportunity Policy:

CASA of Orange County is an equal opportunity employer. All applicants will be considered for employment without attention to the following: race, color, sex, sexual orientation, gender, gender identity, religion, national origin, citizenship and/or immigration status, pregnancy, genetic information including family medical history, physical or mental disability, child or spousal support withholding, military or veteran status, medical condition, marital status, AIDS/HIV, natural hair styles, political activities or affiliations, domestic violence, assault, or stalking victim status, application for or enrollment in Medi-Cal, lawful conduct occurring during nonworking hours away from the employer’s premises, credit report or credit information, prior non-conviction arrest record, and any other protected class, in accordance with applicable federal, state, and local laws.

Job Type: Full-time

Pay: $27.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We have continued to set our intention on prioritizing the health of our staff and remaining flexible with changing circumstances.

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Orange, CA 92868

Salary : $25 - $28