First Responder Ambassador - Law Enforcement Services

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Job Title: First Responder Ambassador-Law Enforcement Services

Location: This is a remote position with up to 40% travel to FL, GA, AL, MS, SC, NC, TN, and LA.

Job Summary:

As a First Responder Ambassador, you will be responsible for fostering trust and collaboration between corporations and public safety agencies. This role will require both proactive and reactive functions to ensure effective engagement, training, and crisis management. An effective First Responder Ambassador will enhance preparedness, improve coordination across multiple organizations, improve resource utilization, and increase responder resilience. Responsibilities include training functions and relationship building with internal and external stakeholders. The role also includes financial management, client relations, and ensuring the implementation of best practices.

Key Responsibilities:

• Leadership: Work within a team of highly skilled first responder professionals, cultivating a culture of excellence, discipline, and innovation.
• Training and Education: Educate law enforcement and emergency services on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction.
• Relationship Building: Work closely with public safety officials to ensure the safe introduction of emerging transportation technology. Build trust, enhance safety and foster collaboration. Proactive engagement, outreach, and networking through various means, i.e. conferences/presentations. Identify and resolve complex human relations issues.
• Reporting: Gather insights and feedback from first responders. Provide regular assessments, updates, and reports.
• Program Progression: Develop, communicate, and execute the program's strategic vision. Continuously elevate the capabilities and efficiency of the first responder ambassador program.
• Technical Expertise: Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to field personnel.

Desired Qualifications: This position calls for a seasoned law enforcement professional with executive leadership experience and a commitment to excellence. The ideal candidate will possess the following qualifications:

• A degree in a relevant field (e.g., Criminology, Law, Policing Studies, Public Administration) or equivalent professional experience, evidencing commitment to professional growth and academic achievement.
• A minimum of 15 years of service in federal, state, and/or local law enforcement, showcasing a proven track record in public safety and community protection.
• At least 5 years in a leadership or management position within federal, state, and/or local law enforcement, demonstrating the ability to guide teams, manage resources, and oversee complex operational responses.
• Able to ensure up-to-date knowledge of modern police practices, legislation, and operational challenges.
• Excellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders, government officials, and community representatives.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.