Key Account Logistics Analyst

Key Accounts Logistics Analyst: A logistics analyst provides administrative support to the logistics, shipping, or transportation departments of a company. They help coordinate the daily operations of a warehouse facility. Their duties may include handling incoming shipments, documenting inventory, and resolving customer service issues.

Duties and Responsibilities: Assist department in carrying out various duties including:

• Provide clerical assistance to the Key accounts Managers.
• Compile records reports for the Sales Department.
• Customer Service- A high level of customer service in all interactions with our wholesale partner - great customer service is your highest priority
• Answer phones and provide customer assistance to brokers, customers and vendors when needed.
• Organize and run B2B events (trade fairs)
• Be the contact person for any customer requests regarding logistical issues or promotional matters
• Plan customers meetings related to business negotiations and brands' promotion
• Assist in the orders logistical monitoring and products' after sales service
• Great communication skills and the ability to work towards different departments and roles

Knowledge and Skills:

• The position requires a team player with excellent interpersonal skills, excellent written and verbal communication skills, dedication to customer service.
• The candidate must be well organized, sensitive to handling confidential information and detail oriented.
• Adequate command of both English and Spanish language plus strong excel skills.

Education/Experience:

• High school diploma or equivalent.
• Prior experience as a logistics assistant at a large warehouse.
• Sound knowledge of shipping processes and metrics.
• Ability to handle and maneuver fragile stock with ease.
• Strong communication, memorization, and teamwork skills.

Outstanding organizational and investigative abilities.