What are the responsibilities and job description for the Office Support Assistant position at Culligan 67MD?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
We are looking for an Office Support Assistant to help both our Marketing Department and our Front Office staff with administrative and organizational functions in the day-to-day operation of our office. Do you enjoy working as a team and looking for a company that is going to treat you like family?
Responsibilities will include, but are not limited to:
- Assisting with daily office needs including filing and answering phones.
- Back up the Ruckersville Front Office Secretary.
- Assisting with telemarketing and setting appointments.
- Provide excellent customer service while providing general support to customers.
- Data entry utilizing proprietary software, Excel, and Word.
- Communicate with staff and customers as required.
- Schedule and confirm appointments for clients, customers, or supervisors as needed.
- Discuss account status or activity with customers or appropriate personnel as needed.
- Take payments from customers over the phone as needed.
- Help with specialized reports.
Preferred skills:
- Previous customer service experience of at least 1 year
- Strong verbal and written communication skills
- A professional and courteous telephone manner
- Comfortable speaking on the phone, texting or emailing
- Is detail-oriented with the ability to multi-task.
- Proficient w/Microsoft outlook, excel and word
- Strong interpersonal skills such as, communication, problem solving, and organizational.
- Ability to operate standard office equipment
- Able to prioritize work and adhere to deadlines
- Work independently or as a team member
- Able to identify and handle the urgency of each task, and work in a fast-paced position.
- Patience and endurance to sit/stand behind a desk all day.
The hours for this position is Monday - Friday, 8:00 am - 5:00 pm with an hour for lunch.
Additional training will be provided.
Additional training will be provided.
Salary : $13 - $15
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