What are the responsibilities and job description for the Income Maintenance CaseWorker I position at Cumberland County?
This position is located in the Economic Services section.
Potential for Telework/Remote options may be considered based on training, quality assurance, performance, and/or business needs. Employees in this class are responsible for determining and/or redetermining applicants'/clients' eligibility for one or two of the income maintenance programs in a County Department of Social Services and/or performing all functions in the AFDC-Foster Care and AFDC-EA Programs. Work at this level reflects the performance of one or two functions within the eligibility process such as interviewing the client, obtaining the required information, completing initial applications, verifying the information obtained, determining eligibility; or completing scheduled program reviews. Employees explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees usually report to an Income Maintenance Supervisor.Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant.
Potential for Telework/Remote options may be considered based on training, quality assurance, performance, and/or business needs. Employees in this class are responsible for determining and/or redetermining applicants'/clients' eligibility for one or two of the income maintenance programs in a County Department of Social Services and/or performing all functions in the AFDC-Foster Care and AFDC-EA Programs. Work at this level reflects the performance of one or two functions within the eligibility process such as interviewing the client, obtaining the required information, completing initial applications, verifying the information obtained, determining eligibility; or completing scheduled program reviews. Employees explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees usually report to an Income Maintenance Supervisor.Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant.
Salary : $38,940
Income Maintenance CaseWorker III - Leadworker
Cumberland County -
Fayetteville, NC
Income Maintenance Caseworker II-Children Medicaid
Harnett County -
Lillington, NC
