IT Desktop Support Engineer (28272)

IT Desktop Support Engineer

• Contract Duration: 12 months
• Worksite Location: Bloomington, MN
• Shift: 12-hour rotating day and night shifts
• Compensation: $32.00 per hour

What you’ll do as an IT Desktop Support Engineer:

• Be part of the support team and provide support to the factory IT operations at manufacturing sites
• Install and maintain IT Factory PCs according to the factory standards
• Be responsible for security patching of factory systems ensuring compliance against the security vulnerabilities
• Maintain compliance for all Info security initiatives including but not limited to endpoint inventory, anti-virus, and windows patching
• Participate and contribute to the global projects towards enhancing and upgrading factory systems
• Adhere to desktop software license management procedures
• Be responsible for fault diagnosis and correction for the incidents reported
• Record and track tickets towards prompt closures with customer feedback
• Monitor alerts, service availability and performance dashboards responding promptly with actions and escalations to maintain service availability and required performance levels
• Interface with other global IT organizations wherever needed to ensure compliance with global factory IT standards and practices and IT policies

What you’ll bring to the IT Desktop Support Engineer role:

• Experience with PC setup and installation
• Prior experience with the help desk/applications support
• Proficiency working on Windows/Linux OS
• PC and Software/applications troubleshooting skills and support
• Proven ability to work in a self-directed environment

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.