Inside Sales-Parts

Responsibilities:

• Works and communicates with inside and outside customers.
• Assist with incoming calls, emails, and in-store customers. This includes identifying correct parts, providing conflict resolutions for contractors, and coordinating questions revolving around our equipment/product.
• Accurately identify parts.
• Process revenue and/or warranty orders revolving around part equipment/product.
• Generate part quotes and equipment proposals for customers.
• Load and unload trucks/customer vehicles.
• Provide training to new parts personnel employees.
• All other duties assigned.

Qualifications:

• Previous knowledge of HVAC equipment.
• Highschool diploma or GED is required.
• Computer knowledge and experience with the Microsoft 365 suite.

Knowledge, Skills, and Abilities:

• Strong communication skills and attention to detail.
• Ability to work on multiple tasks at once.
• Easily adapt to new situations and challenges.
• High mechanical and electrical aptitude.
• Works well individually with limited supervision.
• Highly organized and a reliable team player.