Cage Supervisor

• Supervises all casino cashiers, poker room cashiers and pari-mutuel tellers during their assigned shift.
• Attends to and maintains Ticket Redemption Machines located on the slot floor.
• Ensures that areas of responsibility are adequately staffed, acceptable cash/coin levels are maintained and that superior customer service is provided at all times.
• Assists in developing and coordinating resolutions to any deficiencies identified, providing sound and immediate corrective action.
• Maintains compliance with State regulations, Internal Controls Submissions and ensures that department policies and procedures are followed at all times.
• Interacts with casino and poker room customers and employees to ensure that the team is always pleasant and professional while being efficient and effective.
• Assists executive management in formulating gaming objectives, policies and plans.
• Responsible for the timely implementation of all procedural changes.
• Assists cashiers and pari-mutuel tellers in the performance of their duties.
• Ensures that all bank and window openings/closings are performed accurately, expeditiously and smoothly.
• Provides timely leadership, motivation and guidance to direct reports in order to ensure highly effective performance.
• Provides training for direct reports in both customer service and technical areas.
• Prepares currency transactions reports and suspicious activity reports to ensure compliance with Federal Regulation.
• Prepares and issues disciplinary action fairly, consistently and timely.
• Prepares performance evaluations of cashiers and pari-mutuel tellers and ensures timely issuance. 
• All other duties assigned.

The ideal candidate for this position

• High School diploma preferred.
• At least two years experience in cashiering (casino or bank) preferred.
• Complete knowledge of Cashiering and/or Pari-mutuel operations.
• Good knowledge of State gaming regulations.
• Must be familiar with operating a PC and currency counting equipment.
• Must speak, read and write in English. Spanish speaking ability is preferred.
• Team work skills are a must.
• Must have a strong attention to detail.
• Ability to work flexible hours to include nights, weekends and holidays.
• Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
• Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.

^Benefits

• Medical
• Dental
• Vision
• 401(k) - Traditional and Roth
• Short Term Disability
• Long Term Disability
• Accident/Critical Care Plans
• Group Term Life Insurance
• Paid Vacation and Sick Time
• Meal Discount
• Free Parking
• Company Perks

Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE