What are the responsibilities and job description for the Account Coordinator position at DARCI Creative?
About Us
DARCI Creative is a Total Brand Agency based in Portsmouth, NH. Our tight-knit team partners with businesses across the United States to provide integrated marketing strategies and execution. We are looking for an Account Coordinator who will work to support our Account Managers and Clients.
About You
Our ideal Account Coordinator is detail-oriented and thrives in managing details, communicating updates, and keeping projects moving. You love creating lists and you love checking things off those lists. You’re someone who connects the dots, ensures every “t” is crossed and every “i” is dotted. You’re a clear communicator, both with internal teams and external stakeholders. You’re interested in improving your skills around account and/or project management and are eager to learn from a badass marketing team.
Responsibilities:
The primary function of this role is to support our Account Managers (AMs) for our Tier One clients. This role is also called a Traffic Manager. While our Account Managers are focused on high-level strategy and results, the Account Coordinator will support the team internally by ensuring crew members have what they need to complete tasks, create tasks and deadlines, follow up to ensure deadlines are met, and support internal process improvement.
- Act as the point person and facilitator between Account Managers and Agency staff
- Provide regular updates to AMs on deliverables, deadlines and projects
- Ensure deadlines are met and work meets expectations / project goals
- Attend Tier One Client meetings and take detailed notes, followed by creating detailed tasks / next steps for our team to follow
- Check Basecamp projects daily, tagging team members as needed, following up on deadlines
- Collaborate with AMs on creating weekly deliverable round-up emails, ensuring we are getting needed Client feedback and approvals in a timely manner
- Support the creation of monthly reports in Google Looker Studio
- Follow Agency Standard Operating Procedures (SOPs) as it pertains to Client management, internal communications, file storage, and more
- Support DARCI’s marketing efforts as needed through blogging, social media posts, and more
Qualifications:
- Entry level, welcoming recent college graduates with a degree in Business, Marketing, or related fields. Those with more experience will be compensated accordingly.
- Passion for marketing / desire to learn
- Great writing and communication skills
- Must be able to work independently
- Will thrive working on multiple projects at once
- Nice to have, but will provide training on: Microsoft products (Outlook, SharePoint, Teams), Google Looker Studio, Basecamp
Details:
- Full-time, 36.5 hours per week
- Agency hours: 8:30am – 5pm Monday through Thursday, and 8:30am-1pm on Friday
- 401k, 4% company match
- 50% coverage for health, dental and vision after 30 days
- 100% coverage for short-term and long-term disability and life insurance after 30 days
- Paid vacation (3 weeks) and personal time (40 hours)
- 15 paid holidays
- Birthday bonus day off
- Happy Healthy Hours – 1 additional paid hour per day (Mon-Thurs) to step away
- Annual stipend to pay for wellness activities
- Professional development and training opportunities
Salary – $50,000 – $60,000 commensurate with experience
Location – Portsmouth, NH or Remote
To Apply
Send your resume and a cover letter to showcase your writing ability – we love a creative letter! We’re not an overly formal workplace, so show us your personality.
Accepting applications through Friday, August 15, 2025. Interviews will happen on a rolling basis.
Our Interview Process:
- One 20-30 minute phone screen
- One 45-60 minute virtual team interview
- One 45-60 minute final interview with leadership
Start Date: September 2025
Salary : $50,000 - $60,000
