What are the responsibilities and job description for the Communications Specialist position at Darden?
Job Description
JOB OVERVIEW:
The Communications Specialist serves as a generalist for the broader Communications department’s holistic communications efforts, including corporate communications, brand public relations and employee communications. They will have the opportunity to learn multiple facets of the business and apply storytelling strategy to effective communications tactics that support Darden’s overall and operations, marketing and HR business goals.
ROLES AND RESPONSIBILITIES:
- Develop and execute creative and quality communications for assigned brands and campaigns across internal and external channels that achieve business objectives and KPIs, including:
- Ideation of creative and relevant storylines
- Development of communications plan, timeline and tools
- Partnering with internal stakeholders
- Measuring progress and deliverables
- Assist with issues management and reactive media inquiries by providing media statements, vetting and coordinating media opportunities and staffing media events, as needed.
- Support Communications team administration by maintaining key contacts database, assisting with reporting and measurement, and creating recaps.
- Serve as a key author for certain public relations and internal communications channels, such as media relations tactics, company intranet, internal newsletters and break room monitors.
- Support influencer campaigns through researching, vetting, outreach and coordination.
- Support the Incident Response team, providing counsel to restaurants and responding to media for reputational issues.
- Support Communications Managers and Directors in execution of large-scale communications programs.
REQUIRED TECHNICAL SKILLS:
- 1-3 years experience in communications, journalism, agency or other relevant experience
- Working knowledge of integrated communications best practices, tactics and tools, including MS Office, Canva, Carousel and Word Press or other content management systems
- Excellent writing and editing skills, including AP Style, for high-impact messaging
- Strong project management skills, ability to prioritize and comfortable managing simultaneous deliverables with limited oversight
- Comfort and aptitude working with and making recommendations to clients, and working with confidential or sensitive information
OTHER KEY QUALIFICATIONS:
- Flexibility to adjust to changing requirements, schedules and priorities in a fast-paced environment
- Strong team-oriented and being of service mentality
- Willingness to learn about each business function and grow the role
- Solid judgment and degree of autonomy
REQUIRED EDUCATION:
- Bachelor’s degree in relevant field
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