What are the responsibilities and job description for the Business Operations Analyst position at DeepIntent?
Who We Are:
DeepIntent is the leading independent healthcare marketing technology company built purposefully to influence patient health and business outcomes. The DeepIntent Healthcare Marketing Platform is the first and only platform that uniquely combines real-world health data, premium media partnerships, and custom integrations to reach patients and providers across any device. This enables healthcare marketers to plan, activate, optimize and measure campaigns that drive measurable patient and business outcomes, all within a single platform.
What You’ll Do:
The Business Operations Analyst will collaborate with teams including Sales, Client Success, Campaign Management, Analytics, Finance, Engineering, Product, and Marketing to create a detailed business analysis outlining opportunities, problems and solutions for
the business. This role will use DeepIntent’s CRM to streamline communications and processes across departments from pre to post-sales to ensure successful launch and management of DeepIntent’s ad campaigns. This role will also work closely with the Analytics team to produce, maintain, and update reporting and dashboards to drive decision making for the leadership team. The ideal candidate is analytical, takes initiative when seeing an opportunity to improve business functions & processes, and has the ability to work cross functionally and independently.
The Business Operations Analyst will report to the Director, Business Operations and will work closely with members of DeepIntent’s leadership team.
- Become an expert in DeepIntent’s CRM platform (Boostr) while supporting leadership decisioning and daily operations across the company
- Analyze key business performance metrics and present insights to key stakeholders
- Work closely with Business Development and Analytics teams to manage the data QA process on manually entered data across multiple systems
- Maintain data integrity and accuracy across internal and external platforms, including the CRM
Who You Are:
- Strong passion for digital advertising and an understanding of the digital advertising landscape; experience in healthcare is a plus!
- 1 year of experience in financial analysis, sales operations or business operations at a startup company
- Advanced knowledge of Microsoft Excel is a must, including but not limited to pivot tables and advanced formulas
- Excellent analytical and quantitative skills with the ability to analyze and effectively visualize metrics and insights
- A desire to work in a fast paced environment focused on customer requests and support
- Strong verbal and written communication skills; confident in communicating complex ideas in a clear way to partners across the organization
- Proven self starter, ability to prioritize projects and deadlines and stay organized
- Familiarity with CRM systems a plus but not required (SalesForce and/or Boostr)
- Beginner SQL experience a plus
While the role is based in NYC, we are open to candidates who are remote and willing to work in EST and travel to NYC for periodic business meetings.
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.
DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
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