Direct Support Professional

Delta Mission and Values

Delta’s Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.

Values: Customer Focus, Performance Excellence, Learning and  Growth

Position Summary

Responsible for the direct care of older adults in a program setting which supports the interests and needs of individuals, often with disabilities, including intellectual disabilities.

Advances Delta’s mission and values.                                      Reports to: Residential Manager

Principal Duties and Responsibilities

• Engage individuals according to our mission.
• Utilize programmatic resources.
• Promotes and demonstrates ethical and professional conduct at all times
• Participates and promotes continuous quality improvement projects and ongoing performance measures.
• Ensure the implementation of high quality individual support plans.
• Promote and follow Delta’s Risk Management Program for the health and safety of individuals and employees.
• Engage individuals in meaningful activities at home and community
• Maintain the daily operations of the home such as nutritious meal preparation based on protocol diets, cleaning activities in compliance with health, safety and cleanliness standards.
• Assist in basic living activities of each individual including appearance, nutrition, recreation and socialization.
• Pursue community integration for each individual
• Act as a role model to the individuals in areas such as appearance, emotional stability and social behavior.
• Encourage and work with individuals to progress towards their outcomes and record data

• Contribute as a member of the interdisciplinary process in:

• Assessing the desires, strengths and needs of individuals in residential services
• Developing objectives and outcomes
• Evaluating progress toward independence in outcomes
• Ensuring proper medication administration

• Complete and submit in a timely manner, required records and forms such as:

• Physical Examination Forms
• Medical Summary
• Dental Visit Summary
• Incident/Unusual Incident Report
• Individual financial ledgers
• Bi-Weekly petty cash forms and gas ledgers

• Ensure the proper and timely completion and maintenance of records including:

• Communication Logs
• Daily Progress Notes
• Data Collection  Forms
• Medication Logs
• Outcome Data

• Communicate continuously with your Supervisor
• Secure the home and its’ contents by following prescribed standards.
• Maintain the proper staff ratio as per the ISPs of all individuals.

• Regular attendance is essential
• Comply with the following safety policies and procedures:

• Maintain a safe and clean home environment at all times
• Report unsafe conditions IMMEDIATELY
• Participate in activities to protect the safety of employees and individuals of Delta
• Adhere to the use of universal safety precautions and health precautions and health regulations with all individuals
• Participate in training and education on health and safety issues and techniques yearly in a timely manner
• Complete fire drills

• Administer meds as per procedure and report errors
• Follow on-call policies and procedures
• Must be an approved driver and must maintain that status.
• Attend meetings and visit the homes, schools, workplaces and recreational sites of support recipients.
• Perform other duties as directed to support service to the individuals, the division and Delta.
• Perform such other duties that may be assigned for providing excellent customer service and for the most effective operation of the company.
• Attend monthly staff meetings and all required training programs as assigned by the supervisor.
• Transport individuals in personal and company vehicles as required.
• Cooperate with company and regulatory agency personnel during any inspection or investigation.
• Complete all paperwork accurately including, but not limited to, Critical Logs, IHP data, etc.
• Comply with Delta’s policies and DDD licensing standards.

• Ensure that you check each individual in their bed rooms every half hour.
• Clock into the Vista transfer program every hour.
• Follow Duty List attached for your nightly tasks.

• Each home may have specific duties that will be assigned.

• Responsible for working with the individuals in the morning.

• Assist with personal hygiene-toileting, teeth brushing, etc.
• Assist with ensuring individuals are dressed properly for the weather
• Preparing them for their day programs as applicable
• Assist the individuals with making their beds and straightening their rooms.
• Responsible for preparing appropriate breakfasts.
• Responsible for preparing appropriate lunches for those who take a lunch to their programs.

• Secure the home and its’ contents by following prescribed standards.

Essential Functions

• Ability to read, write and speak English; perform arithmetical calculations
• Ability to use excellent oral and written communications skills.
• Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator.
• Ability work effectively with people, facilitating their growth and development.
• Ability to use acquired knowledge of supervisory and administrative principals and methods.
• Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures.
• Ability to assess information from plan information to facilitate interactions.
• The ability to frequently exert up to fifty (50) pounds of force (lifting).

Position Qualifications

A high school diploma or equivalent (GED). Exceptional interpersonal communication skills. Excellent verbal and written communications skills. Ability to work on assigned tasks as well as to accept direction on a given assignments. Ability to resolve non-routine situations properly. Ability to manage multiple and sometimes confliction priorities.