What are the responsibilities and job description for the Customer Service Representative position at Delta Electronics Americas?
Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we’ve been leading the way in high-efficiency power and thermal management solutions. Today, we’re driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.
Customer Service Representative
Delta Electronics Americas Fremont, California, United States (On-site)
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About The Role
Key responsibilities:
Responsible processing purchase orders in SAP in a timely manner, following up the task closely and ensure close the loop (shipping samples, replacement units, parts, and samples. New account set up, shipment completion). Assist with RMAs, tracking and managing orders when needed. Using company tool (portal.) to make sure the paperwork has been filled out correctly to follow process.
Perform an array of sales operation tasks (process orders, create credit memo, ship samples and parts, new account set up).
Minium Qualifications
Microsoft office tool
Data Analysis experiences
Familiar with EDI, SAP
Minimum college graduate
Previous Sales Support Experience Is Preferred
Bilingual English-Mandarin ( Preferred)
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company‑sponsored programs; parental leave is provided in accordance with applicable law.
Key Responsibilities
be positive
Minimum Qualifications
5 years expereince
Preferred Qualifications
in fast fast-paced environment
Benefit at Delta Electronics Americas
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Customer Service Representative
Delta Electronics Americas Fremont, California, United States (On-site)
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About The Role
Key responsibilities:
Responsible processing purchase orders in SAP in a timely manner, following up the task closely and ensure close the loop (shipping samples, replacement units, parts, and samples. New account set up, shipment completion). Assist with RMAs, tracking and managing orders when needed. Using company tool (portal.) to make sure the paperwork has been filled out correctly to follow process.
Perform an array of sales operation tasks (process orders, create credit memo, ship samples and parts, new account set up).
Minium Qualifications
Microsoft office tool
Data Analysis experiences
Familiar with EDI, SAP
Minimum college graduate
Previous Sales Support Experience Is Preferred
Bilingual English-Mandarin ( Preferred)
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company‑sponsored programs; parental leave is provided in accordance with applicable law.
Key Responsibilities
be positive
Minimum Qualifications
5 years expereince
Preferred Qualifications
in fast fast-paced environment
Benefit at Delta Electronics Americas
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.