Project Manager

Xanterra Travel Collection (Xanterra) owns a growing group of hospitality, travel and leisure businesses operating in more than 30 countries. As the nation’s largest National Park Concessioner (our original core business), environmental stewardship, compliance and sustainability are fundamental to everything we do. In the last decade, Xanterra has established itself as the industry leader in protecting and preserving the environment in national parks, private resorts and adventure travel. The company’s 6500 (peak season) employees provide superior guest service to visitors from around the world who visit the company’s 20 hotels and lodges with more than 4,000 guest rooms, 45 retail stores, 55 restaurants, 1,500 campsites, a tourist train, and six cruise ships. Please see xanterra.com for more information on the company and its environmental initiatives, retail shops and guest activities in national parks such as Grand Canyon, Glacier and Yellowstone.

We are seeking an experienced Project Manager with a Retail background to be responsible for project management of large Transformation Projects, with the primary project being the overall coordination and management of the implementation of the new Retail Platform.  The project encompasses both back-office (buying/planning/receiving) and front-end Point of Sale systems within Xanterra’ s Corporate Retail & Property Retail Operations.  Overall program has components of process, technology and organization improvements which must be overseen by this role, working in concert with Business and IT stakeholders. 

• Lead the planning and project set-up for major projects, including the Retail System and process implementation.  Facilitate the definition of project scope, goals and deliverables and coordinate completion of Project Charters and requirements. 
• Assemble and coordinate project staff; manage project budget and project resource allocation. Lead project kickoffs.  Provide direction and support to project teams.
• Plan and schedule project timelines using appropriate tools. Develop full scale project plans, including project tasks and resource requirements. 
• Track project deliverables using appropriate tools. Implement quality assurance protocols and test/monitor deliverable quality to ensure achievement of project requirements.  Implement and manage project changes to achieve expected project outputs
• Proactively identify project roadblocks and risks. Work with project team members to develop and implement mitigations and solutions to keep project on course.
• Constantly monitor and report on progress of the project to all stakeholders. Develop and provide reporting showing project progress, problems, and solutions.   
• Coordinate with outside vendors and contractors as needed for project work and scheduling. Ensure all documentation is in place as needed.

• College degree or equivalent work experience, with a minimum of 10 years’ experience in Project Management and Technology.
• Prior Experience in Retail Platform Project Implementation preferred.
• Positives: Familiarity or experience working with Retail Operations and/or Buying, experience in hospitality systems or operations, multi-unit operations experience.
• Qualification in project management or equivalent work experience
• Knowledge of project management techniques, tools and software, with direct work experience in project management capacity
• Strong oral and written communication skills-ability to synthesize and present data clearly.
• Strong interpersonal skills - ability to interact with team members at all levels of the organization and with cross functional teams to ensure cost control and process improvements
• Proven experience in risk and change management
• Key competencies include critical thinking and problem-solving skills, planning and organizing, decision-making, influencing and leading, team building, conflict management and adaptability

COMPENSATION:  The salary range for this position is $85,000.00 to $110,000.00.

BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including:  Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick and Holiday Paid Time Off; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; and Employee Discounts and Travel Deals.

EEO: Xanterra is committed to a diverse and inclusive workplace.  We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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