What are the responsibilities and job description for the Rely Radiology Support Specialist position at Diagnostic Laboratories & Radiology?
DescriptionQualifications
Behaviors
Motivations
Experience
SkillsMedical Terminology (required) Identify/Resolve Problems (required) English written/verbal (required) Computer Skills (required) Communication Skills (required) Time Management (required) Typing Skills Min 35 wpm (required)
TridentUSA Health Services (including Mobilex, ADS, US Laboratories, Diagnostic Labs) is an equal opportunity employer committed to dealing with employees in a non-discriminatory manner based on job-related qualifications and abilities. TridentUSA Health will not discriminate against any applicant or employee because of race, color, sex, sexual orientation, religion, national origin, veteran status, age, disability or any other protected status. This policy applies, but is not limited to, decisions involving recruitment, employment, promotion, demotion, transfer, training, discipline, discharge, layoff, compensation, benefits and all other conditions of employment.
Full Time Position: Thursday, Friday, Saturday, Sunday 11:00ama-9:00pm
- Contact doctors via email and phone to read cases as needed.
- Notification to customers when cases are delayed with estimated completion time if known.
- Monitors the delivery of x-ray reports delivered via fax.
- Relays verbal x-ray results on critical findings to the ordering facility and/or physician.
- Documents, researches, and resolves customer issues using the computer system.
- Upholds client and patient confidentiality at all times.
- Maintains training manuals and disseminates new policies or procedures or changes to same.
- Maintains regular consistent attendance, punctuality, and personal appearance.
- Adheres to all company regulations as stated in the company handbook.
- Create and manage the Support Specialists staffing schedules.
- Approve and schedule PTO and Vacation requests from employees.
- Train and supervise Support Specialists and assist with reviews.
- Rotate schedule as needed to work with every shift to observe performance and train staff.
- Answer general questions and assist other staff throughout the shift.
- Provide assistance off hours by phone as needed.
- Communicate with the IT department regarding the status of the systems and development and testing of new programming.
Other duties as assigned.
#DL
Behaviors
Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Leader - Inspires teammates to follow them
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Experience
5 years: Radiology Experience is Preferred. (required)
Excellent verbal and written communication skills with knowledge of correct English grammar, spelling, and punctuation. (required)
Demonstrates strong interpersonal skills and excellent communication skills both verbal and written (required)
Excellent verbal and written communication skills with knowledge of correct English grammar, spelling, and punctuation. (required)
Demonstrates strong interpersonal skills and excellent communication skills both verbal and written (required)
Skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
TridentUSA Health Services (including Mobilex, ADS, US Laboratories, Diagnostic Labs) is an equal opportunity employer committed to dealing with employees in a non-discriminatory manner based on job-related qualifications and abilities. TridentUSA Health will not discriminate against any applicant or employee because of race, color, sex, sexual orientation, religion, national origin, veteran status, age, disability or any other protected status. This policy applies, but is not limited to, decisions involving recruitment, employment, promotion, demotion, transfer, training, discipline, discharge, layoff, compensation, benefits and all other conditions of employment.
