What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at Dickerson Insurance Agency-Farmers Insurance?
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Base $20 - $25 an hour pluse bonus and commission opportunities
Benefits
Health Insurance
Responsibilities
- Develop insurance quotes and present options to clients and prospects.
- Process customer policy change requests.
- Return all phone messages promptly.
- Schedule appointments for sales staff to meet prospective customers.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Must have ability to multi-task.
- Strong communication and negotiation skills.
Salary : $20 - $25
Insurance Agent (Sales, Customer Service)
Freeway Insurance Services America, LLC -
Fontana, CA