What are the responsibilities and job description for the Parts Counter Clerk position at Dickey Bub Farm and Home?
Dickey Bub Farm & Home is looking for people dedicated to providing outstanding customer service to ensure long, reliable relationships. We take great pride in maintaining family-owned and operated values and attitude.
Essential Functions:
- Provide superior customer service, in person and over the telephone.
- Ability to solve problems yet use appropriate discretion in referring situations to other personnel.
- Ability to match customers’ needs with appropriate parts or services.
- Awareness of customer base and unique applications.
- Knowledge and ability to monitor inventory in order to determine which parts require special ordering.
- Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.
- Crucial conversation and negotiation skills.
Qualifications:
- Applicable parts or comparable experience performing related tasks required. Stihl experience preferred but not required.
- Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects
- Ability to work in a team environment
- Ability to speak effectively one on one
- Ability to effectively listen
- Ability to Interpret customer needs
- Basic data/keyboarding skills
Technical Skills:
- Basic math skills, mechanical aptitude and computer database knowledge required.
- Ability to set and manage priorities.
- Efficient and responsible use of email.
- Must be knowledgeable of basic data entry operations and must be able to learn company designated software within a reasonable amount of time allotted.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
Education:
- High school or equivalent (Preferred)
Work Location: In person
Counter Sales
FISHER AUTO PARTS -
Jackson, MO
